Senior Collections Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the designated portfolio to ensure achievement of objectives.

• Strategically plan and coordinate departmental resources, including personnel, equipment, and materials.

• Create standardized processes and set performance benchmarks.

• Support the recruitment, training, and development of staff while spotting opportunities for their professional growth.

• Ensure that the department meets productivity, compliance, and quality benchmarks.

• Conduct performance audits of staff as necessary.

• Identify issues, outline alternatives, and propose solutions for process enhancements.

• Review and revise policies and procedures as required.

• Maintain open and regular communication with other departments, payers, and vendors.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• A high school diploma or GED is required; a bachelor’s degree is preferred.

• A minimum of 3 years of leadership experience is necessary.

• At least 3 years of experience in healthcare billing, collections, and/or patient business services management is required.

• Experience in Home Infusion is essential for this position.

• Strong leadership capabilities with the ability to effectively manage staff.

• Competence to work both independently and collaboratively within a team setting.

• Familiarity with healthcare regulations and third-party payer policies.

• Excellent organizational, time management, and interpersonal skills.

• Capacity to maintain confidentiality across all tasks.

• Exceptional analytical and problem-solving abilities.

• Proficiency in engaging professionally, developing, and managing relationships across various levels and departments.

• Outstanding written and verbal communication skills.

• Knowledge of CPR is preferred.

• Experience with third-party payer regulations, billing practices, and reimbursement methods is advantageous.

• Proficient in Microsoft Office Suite.

🏝️ Benefits

• Comprehensive health-related benefits, including medical, vision, dental, and well-being and behavioral health programs.

• 401(k) retirement plan.

• Company-paid life insurance.

• Tuition reimbursement program.

• A minimum of 18 days of paid time off each year.

• Paid holidays.

• Leaves of absence available.