Senior CMS Manager – Adobe Experience Manager

📋 Description

• Take charge of daily content operations for websites and digital platforms managed by AEM.

• Strategically plan, prioritize, and supervise content publishing activities across various markets, brands, and languages.

• Manage content delivery timelines and collaborate with cross-functional teams to coordinate publishing schedules.

• Establish and uphold authoring standards, content governance processes, and editorial workflows.

• Create best practices for component usage, template structure, content consistency, metadata standards, publishing approvals, and version control.

• Ensure compliance with brand guidelines and maintain content quality standards.

• Develop, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.

• Configure and oversee pages, components, editable templates, content fragments, experience fragments, and content policies.

• Assist business users and content teams with authoring guidance and troubleshooting support.

• Administer multi-site content operations utilizing AEM Multi Site Manager (MSM).

• Supervise live copies, language copies, rollouts, and inheritance management tasks.

• Coordinate localization and translation workflows for regional and multilingual sites, including support for RTL content.

• Manage digital assets within AEM Assets (DAM).

• Ensure consistency, organization, and optimization of assets across digital channels.

• Handle AEM workflows related to content review, approval processes, scheduling, replication, and publishing.

• Monitor the health of publishing and troubleshoot any replication or rendering issues.

• Lead quality assurance for content prior to go-live and coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.

• Mentor junior content authors and CMS specialists.

• Serve as the primary liaison between marketing, product, design, development, QA, and content teams.

• Ensure all published content adheres to SEO best practices and complies with WCAG 2.1 AA accessibility standards.

• Analyze content performance using tools like Adobe Analytics or Google Analytics.

• Troubleshoot authoring, rendering, workflow, and replication challenges in AEM.

• Identify and implement opportunities for enhancing authoring efficiency, governance, and publishing workflows.

⛳️ Requirements

• Over 6 years of experience in web content management and digital publishing.

• More than 4 years of practical experience with Adobe Experience Manager (AEM) Sites and Assets.

• At least 2 years in a senior, lead, or managerial position overseeing content operations or content teams.

• Demonstrated experience managing enterprise content in multi-site, multi-market, and multilingual settings.

• Experience in Agile/Scrum environments with a focus on collaboration with cross-functional teams.

• Strong hands-on expertise in: AEM Sites authoring, Components and dialogs, Editable Templates, Content Policies, Content Fragments, Experience Fragments.

• Extensive experience with AEM Assets (DAM), including: Asset uploads, Metadata management, Renditions, Folder governance.

• Knowledge of AEM Multi Site Manager (MSM), including: Live Copies, Rollouts, Language Copies, Inheritance management.

• Proficiency in managing AEM workflows for approvals, replication, and scheduling.

• Familiarity with AEM as a Cloud Service is highly preferred.

• Experience in defining: Authoring standards, Editorial workflows, Style guides, Governance models, Component usage guidelines.

• Experience in managing: Editorial calendars, Release planning, Content prioritization, Translation coordination.

• Experience supporting multilingual and RTL content operations.

• Working knowledge of HTML and CSS for content troubleshooting and formatting.

• Understanding of: SEO fundamentals, Structured metadata, URL hierarchy, On-page optimization.

• Knowledge of WCAG 2.1 AA accessibility standards.

• Familiarity with image and media optimization for web delivery.

• Experience with: JIRA, ServiceNow, Confluence, SharePoint, and similar workflow/documentation tools.

• Familiarity with Adobe Analytics or Google Analytics.

• Strong communication skills and stakeholder management capabilities.

• Adobe Certified Professional or Expert — AEM Sites Business Practitioner is a plus.

• Experience with: Adobe Target, Tealium, Personalization workflows, Product Information Management (PIM) systems.

• Familiarity with Sitecore, Optimizely, Contentful, Storyblok.

• Understanding of Headless CMS architectures and AEM Content Services.

• Background in digital marketing, UX, or web design.

• Proficiency in reading Arabic for RTL content QA.

• Strong leadership and mentoring skills.

• Excellent communication and stakeholder management abilities.

• High attention to detail and a commitment to content quality.

• Capacity to manage multiple priorities and parallel workstreams.

• Strong analytical and problem-solving skills.

• Proactive in seeking process improvements and operational efficiency.

• Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work options.

• Opportunities for professional growth and development.

• Supportive and inclusive company culture.