Telephonic Nurse Care Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Perform thorough telephonic and virtual clinical assessments, including the review and interpretation of biometric, RPM, and IVR data, along with trend analysis.

• Create, implement, and modify personalized nursing care plans that align with patient objectives, evidence-based practices, and organizational protocols.

• Utilize Motivational Interviewing techniques to engage patients, promoting behavior change, adherence, and self-management.

• Recognize clinical risks, changes in patient condition, and urgent situations; escalate as necessary following clinical guidelines.

• Collaborate with interdisciplinary care teams, both internal and external, to ensure coordinated care, referrals, and transitions throughout the continuum.

• Provide proactive interventions aimed at minimizing hospitalizations, emergency room visits, and the overall cost of care.

• Accurately, timely, and comprehensively document all patient interactions in the electronic health record (EHR).

• Engage in quality improvement initiatives, chart audits, and performance evaluations to enhance clinical outcomes and care delivery.

• Execute care management activities in accordance with client-specific workflows, performance expectations, and service-level requirements.

• Ensure compliance with all clinical, regulatory, HIPAA, and organizational standards.

⛳️ Requirements

• A nursing degree from an accredited college or university (ADN or BSN required; BSN preferred).

• At least 5 years of extensive clinical nursing experience.

• Minimum of 3 years of experience in one or more of the following areas: Care management or care coordination, Home health or transitions of care, Telehealth or virtual care, Chronic disease management (e.g., cardiac, pulmonary, endocrine).

• Strong computer skills, including EHR documentation, navigating multiple systems, and addressing basic technical issues.

• Capability to work within assigned time zones and schedules based on client needs.

• An active, unrestricted RN license Compact (NLC) license and/or California RN license is required, depending on the assignment.

🏝️ Benefits

• Opportunity to be at the cutting edge of virtual care and remote patient monitoring.

• Mission-driven culture centered on innovation, collaboration, and positive patient impact.

• Competitive salary and a comprehensive benefits package.

• Supportive, remote-first work environment with opportunities for growth.