Senior Client Success Partner – Care Gap, Coding Automation

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the complete implementation process.

• Manage the client relationship effectively.

• Maintain a strict operational rhythm.

• Transition pilot programs into paid contracts.

• Incorporate client feedback into the product roadmap.

• Develop the playbook and transition it to the Delivery team.

• Broaden the scope of services offered.

⛳️ Requirements

• Over 5 years of professional experience in a client-facing position at a healthcare SaaS firm, in healthcare consulting, or in a similar role within a complex healthcare provider organization.

• Refined executive presence with outstanding verbal and written communication skills.

• High adaptability to ambiguity and strong flexibility.

• A diligent worker capable of maintaining a fast pace.

• Self-motivated and driven.

• Strong instincts in project leadership and the ability to guide matrixed teams (clinical, technical, operational) on both the client side and within Qventus, requiring minimal supervision.

• Capability to convert AI-driven product functionalities into significant clinical and operational benefits for the client.

• Enthusiasm for the transformative potential of AI in healthcare and a desire to contribute to that change.

• Knowledge of EHR systems.

• Willingness to travel 40–60% nationwide.

🏝️ Benefits

• Open Paid Time Off

• Paid parental leave

• Professional development opportunities

• Wellness and technology stipends

• Generous employee referral bonus

• Employee stock option awards