Senior Client Placement Associate

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Collaborates with the brokerage team to execute Open Enrollment configurations for designated clients in ADP Workforce Now, which includes creating and updating plans and OE-related tools within the Enhanced Benefits module.

• Works closely with the MPS Carrier Connections team and ADP OE Specialists during Open Enrollment to ensure that necessary structural changes are effectively communicated to ADP, and that post-OE enrollments are processed both accurately and in a timely manner.

• Quickly addresses ADP WFN benefits-related technical inquiries from various internal and external stakeholders.

• Produces a variety of census and end-of-enrollment reports for new business.

• Aids in the implementation of the new Essential ACA module, maintains the existing Essential ACA module, conducts monthly monitoring, and performs year-end 1095 auditing.

• Assists the Benefit & Technology Implementation team as needed with the configuration of the Enhanced Benefits module in ADP Workforce Now and the Essential ACA module for newly onboarded clients.

• Fosters strong partnerships across team and organizational boundaries.

⛳️ Requirements

• At least 3 years of experience in HRIS, benefit technology, or a related field.

• Strong working knowledge of ADP WFN, with familiarity in ADP NextGen and/or Lyric considered advantageous.

• Proficient understanding of ACA configuration and monitoring technologies, with preference given to candidates with experience in the ADP WFN Essential ACA module.

• Ability to rapidly learn and adjust to a dynamic business environment.

• Excellent telephone etiquette and the capability to conduct effective calls to meet project deadlines.

• Skilled in Microsoft 365 applications, including Outlook, Microsoft CoPilot, Excel, and Word.

• Outstanding planning, critical thinking, problem-solving, and organizational abilities.

• Capacity to uphold a high level of confidentiality.

• Strong written and verbal communication skills, high energy and enthusiasm, excellent interpersonal, motivational, and leadership qualities, along with the initiative to work autonomously and independently.

🏝️ Benefits

• Company-paid life insurance.

• Long-term and short-term disability coverage.

• Medical, dental, vision, and FSA/HSA plans.

• 401(k) plan with company matching.

• Additional voluntary benefits, including Critical Illness, Accident Insurance, Hospital Indemnity, Supplemental Life Insurance, Legal and Identity Protection, and pet benefits.

• Generous paid time off (PTO).

• An exceptional team of professionals!