Senior Claims Specialist

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversees a substantial inventory of intricate claims to assess compensability and liability.

• Strategically coordinates and directs thorough claims investigations to verify coverage and establish liability, compensability, and damages.

• Evaluates and negotiates suitable claim settlements and reserves within designated authority.

• May participate in arbitrations, mediations, depositions, or trials.

• Communicates complex information regarding coverage and settlements to insured parties, claimants, and external stakeholders.

• Approves payments in line with assigned authority limits, ensuring prompt disbursement.

• Maintains precise and comprehensive claim files, including all correspondence, reports, and settlement agreements.

• May oversee the performance and coaching of staff, and may play a role in decisions regarding talent selection, development, and performance management for direct reports.

• Executes additional duties as assigned.

⛳️ Requirements

• Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field, or equivalent experience.

• Typically, a minimum of 13 years of experience in property and casualty claims management.

• Completion of or ongoing progress toward a professional designation is preferred, such as Associate in Claims (AIC).

• Exceptional analytical, negotiation, and problem-solving abilities.

• Demonstrates in-depth knowledge of insurance policies, coverage, and claims handling procedures.

• Maintains and utilizes knowledge of industry laws and regulations.

• Advanced capability to organize and prioritize caseloads, ensuring timely claims resolution.

• Outstanding interpersonal and communication skills, with a proven ability to build relationships and lead negotiations.

• Proven track record of managing confidential information with care.

• Acknowledged as a subject matter expert within the organization, potentially operating at a peer level with management.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Wellness plans.

• Parental leave.

• Adoption assistance.

• Tuition reimbursement.

• Paid Time Off.

• Paid holidays.

• 401(k) plan with company match.

• Employee stock purchase plan.

• Commuter benefits.