Senior Cash Specialist

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Conduct research and input daily cash receipts into the appropriate receivable system.

• Assign payments to the correct customer accounts and policy transactions within set timelines.

• Reconcile remittances with accounts receivable balances and investigate any discrepancies.

• Review and resolve issues related to unapplied and unallocated cash items.

• Correct misapplied cash and manage cash transfers.

• Execute daily and monthly cash balancing tasks.

• Collaborate with collections and internal stakeholders to address premium and commission discrepancies, including both overpayments and underpayments.

• Address customer service inquiries via phone and email in accordance with service standards.

• Investigate and resolve complex cash application and account-related issues.

• Identify recurring problems and propose process enhancements.

• Document and update workflows, procedures, and changes in processes.

• Offer support and guidance to team members regarding cash application processes and best practices.

• Engage in special projects and undertake other assigned responsibilities.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• At least 3 to 5 years of experience in accounts receivable, cash application, or general accounting.

• In-depth knowledge of accounts receivable and general accounting principles.

• Experience in Property & Casualty insurance is preferred.

• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.

• Strong analytical, organizational, and problem-solving abilities.

• Exceptional verbal and written communication skills.

• Strong mathematical skills and keen attention to detail.

• Capability to prioritize tasks and perform effectively in a fast-paced environment.

• Dedication to providing excellent customer service for both internal and external stakeholders.

• An Associate’s degree is preferred but not mandatory.

• Ability to comply with departmental policies, procedures, and authority levels that support risk management controls.

• Ability to work independently while also collaborating effectively with various teams.

• Experience in handling complex reconciliations and cash application challenges.

• A process-oriented mindset dedicated to continuous improvement.

• Willingness to assist in training and knowledge sharing within the team.

🏝️ Benefits

• Competitive compensation package.

• Generous 401K employer match.

• Employee Stock Purchase plan with employer matching.

• Generous Paid Time Off.

• Health, dental, and vision benefits.

• Comprehensive wellness programs for the entire family, focusing on physical, mental, and financial wellbeing.

• Tuition reimbursement.

• Support for industry-related certifications.

• Professional training opportunities.

• A dynamic, ambitious, fun, and exciting work environment.

• Matching donation program.

• Opportunities for volunteer activities.

• Employee-driven corporate giving initiative.

• Commitment to equal employment opportunities and an inclusive workplace.