Senior Care Solutions Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist families and clients as they embark on their initial discussions regarding in-home, non-medical care.

• Engage with prospective clients mainly via phone, as well as through email, chat, and text to assess their requirements.

• Create, execute, and continually refine sales playbooks and strategies while mentoring the Care Solutions Consultants team.

• Evaluate success through the ability to connect with clients and achieve daily outreach and conversion targets.

• Manage both inbound and outbound calls, ensuring quality, empathy, and accuracy in every interaction.

⛳️ Requirements

• A bachelor’s degree is preferred.

• Over 5 years of experience in phone-based sales or customer service (both inbound and outbound).

• Proven experience in developing sales strategies.

• You excel in a metrics-driven environment and are driven by achieving goals and earning incentives.

• You possess empathetic communication skills, balancing compassion with decisive sales execution.

• Experience in remote work, effectively managing your time, and maintaining connections with a virtual team.

• Background in home care, healthcare, or senior services is highly advantageous.

🏝️ Benefits

• Variable bonus ranging from $10,000 to $15,000.