Senior Business Systems Analyst

This is a fully remote position, open to applicants in Utah.

📋 Description

• Drive collaboration among product management, users, stakeholders, software engineers, cross-functional teams, and delivery to identify complex business, data, and product requirements.

• Convert intricate requirements into clear functional and non-functional product specifications.

• Develop and uphold user stories, process flow diagrams, and test plans alongside the product team.

• Facilitate requirements-gathering sessions and review requirements documentation.

• Assess and communicate the risks and impacts of changes to systems, integrations, processes, users, UI/UX, and architecture.

• Offer strategic guidance for managing changes and their implications on the overall ecosystem.

• Support test-plan development to ensure products fulfill complex business needs.

• Lead root-cause analysis of data and process challenges and propose solutions and enhancements.

• Mentor business systems analysts while fostering a culture of continuous learning and improvement.

• Collaborate closely with the Product Manager to ensure alignment on strategy, vision, and market needs.

⛳️ Requirements

• A Bachelor’s degree is preferred in a relevant field (e.g., business, engineering, computer science, or a related discipline), though relevant professional experience will be considered.

• Over 5 years of experience in business analysis, demonstrating expertise in managing complex and large-scale projects.

• Proactively engage with senior stakeholders, manage expectations, and translate strategic needs into tangible requirements.

• Oversee the end-to-end development and documentation of business requirements for complex initiatives.

• Recognize opportunities, foster innovation, and create value aligned with business requirements and strategic objectives.

• Utilize advanced data analysis techniques to inform requirements gathering and business decisions.

• Identify and advocate for process enhancements.

• Effectively communicate complex information to diverse audiences.

• Collaborate throughout the product/solution delivery lifecycle while managing conflicts and building consensus.

• Maintain empathy, actively listen to stakeholders, and prioritize people's needs in decision-making.

• Expert knowledge of software development methodologies, including Agile and Scrum.

• Proficient in Salesforce, SQL, JIRA, Confluence, or comparable project management and collaboration tools.

• Capability to handle multiple high-priority projects concurrently in a fast-paced environment.

• Certifications such as CBAP or PMI-PBA are preferred.

🏝️ Benefits

• 401(k) retirement plan with company match.

• Comprehensive healthcare benefits including medical and dental coverage.

• Onsite health centers.

• Corporate wellness programs.

• Complimentary behavioral health appointments.

• Flexible work schedules, with options for remote work.

• Recognition programs offering rewards such as trips, cash, and paid time off.

• Paid parental leave.

• Fertility coverage.

• Adoption assistance.

• Marriage counseling services.

• Tailored training resources including free LinkedIn Learning courses.

• Volunteer time off.

• Employee-driven matching grants.

• Tuition reimbursement programs.