Senior Business Analyst – Health Insurance

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Collaborate with clients and technical teams to pinpoint their business challenges and formulate suitable analytical solutions.

• Design and plan straightforward to moderately complex business processes and system enhancements.

• Provide suggestions for improving and supporting business operations.

• Collect business requirements using various methods such as workshops and interviews, then analyze and document intricate client business needs and processes; relay these requirements to the relevant stakeholders.

• Develop intricate test case scenarios for testing purposes; oversee and monitor the testing of business applications to ensure all client requirements are reflected in the system design.

• Create business requirements documents or user stories to facilitate the necessary modifications.

• May organize, assign, and supervise the work of other business analysts.

• Grasp simple to complex systems and associated data to extract actionable insights, demonstrating sound judgment and decision-making capabilities.

• Assist in estimating timelines for project-related tasks.

• Help in updating process and procedural documentation.

• Acquire a basic understanding of the technical development cycle for mobile applications or web portals.

• Support the QA, UAT, and Release phases of the project through defect analysis, change maintenance, and other related activities.

• Undertake any other tasks as assigned.

⛳️ Requirements

• At least 5 years of experience as a Business Analyst.

• A degree in Business, IT, or a related field.

• Previous experience in the health insurance sector is mandatory.

• Insurtech experience is a plus.

• Health Insurance-related domain certification from INS/LOMA or III is an advantage.

• Familiarity with business analysis concepts, including defining requirements, translating them into technical solutions, and utilizing an Agile approach for prioritizing tasks into epics and sprints.

• Proficiency in business analysis skills such as facilitation, process documentation, requirements gathering, and user acceptance testing.

• Strong organizational and time management abilities to prioritize tasks and meet deadlines within set timeframes.

• Experience in an Agile and/or Scrum environment is essential.

• Basic understanding of generating process documentation and documenting system functionalities, data integration, and workflows.

• Exceptional written and verbal communication skills in English.

• Technical writing skills are a plus.

🏝️ Benefits

• Fully Remote.

• Flexible Leave.

• International Environment.

• Competitive remuneration package.

• Performance Bonus.

• Company activities and events.

• Learning and development plan.

• Remote work allowance.