Senior Business Analyst – Health Insurance

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with clients and technical teams to pinpoint their business challenges and devise effective analytical solutions.

• Design and plan straightforward to moderately complex business processes and system modifications.

• Offer recommendations to enhance and support business operations.

• Collect business requirements using various techniques such as workshops and interviews, analyze and document complex business needs and processes, and communicate these requirements to relevant stakeholders.

• Develop intricate test case scenarios for use in testing; oversee the testing of business applications to ensure all client requirements are integrated into the system design.

• Create business requirements documents and user stories to facilitate necessary modifications.

• May oversee, allocate, and monitor the work of other business analysts.

• Comprehend simple to complex systems and associated data to extract actionable insights while demonstrating sound judgment and decision-making abilities.

• Assist in providing time estimates for project-related tasks.

• Aid in revising process and procedural documentation.

• Cultivate a foundational understanding of the technical development cycle for mobile applications or web portals.

• Support QA, UAT, and Release phases of projects through defect analysis, change management, etc.

• Perform any additional tasks as assigned.

⛳️ Requirements

• A minimum of 5 years’ experience as a Business Analyst.

• A degree in Business, IT, or a related field.

• Prior experience in the health insurance sector is essential (insurtech experience is preferred).

• Certification in Health Insurance-related domains from INS/LOMA or III is a plus.

• Familiarity with business analysis concepts, including defining requirements, translating them into technical solutions, and using an Agile approach to prioritize work into epics and sprints.

• Proficient in business analysis skills such as facilitation, process documentation, requirements gathering, and user acceptance testing.

• Strong organizational and time management skills to prioritize tasks and meet deadlines within established timeframes.

• Experience in an Agile and/or Scrum environment is mandatory.

• Basic knowledge in generating process documentation, documenting system functionality, data integration, and workflows.

• Exceptional written and verbal communication skills in English.

• Technical writing skills are advantageous.

• Must reside in Canada.

• Must be available to work during CET hours (Central European Time) or adjusted EST hours.

🏝️ Benefits

• Fully remote work opportunity.

• Flexible leave policy.

• International work environment.

• Competitive remuneration package.

• Performance bonus.

• Company activities and events.

• Learning and development plan.

• Remote work allowance.