Senior Business Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Construct, sustain, and enhance comprehensive models for forecasting, capacity planning, staffing, revenue, and strategic business planning.

• Convert commercial, operational, and financial assumptions into cohesive forecasts that quantify impacts on revenue, demand, workforce capacity, hiring, training, and expenses.

• Create models from scratch and assess existing methodologies to discover more effective, scalable, and integrated solutions.

• Lead scenario analysis, sensitivity analysis, back testing, and model validation to assess trade-offs, comprehend risks, and enhance forecast performance.

• Collaborate with cross-functional teams and executive stakeholders to transform business inquiries into actionable insights and recommendations.

• Guide analysts and disseminate best practices in modeling.

• Assist in establishing modeling standards as the Strategic Modeling capability evolves.

⛳️ Requirements

• A minimum of 6 years of experience in forecasting, strategic modeling, workforce or capacity planning, financial modeling, business analytics, or a related quantitative field.

• Proven experience in independently constructing forecasting or planning models from the ground up.

• Strong expertise in time-series and other predictive modeling techniques.

• Advanced SQL proficiency.

• Expertise in Python and/or R.

• Familiarity with data visualization tools.

• Ability to tackle ambiguous business challenges and utilize AI-assisted technologies.

• Excellent communication skills with stakeholders and executives.

• A bachelor’s or master’s degree in a quantitative discipline is preferred.

• Experience in contact-center forecasting, workforce management, capacity planning, demand planning, strategic finance, or revenue forecasting is advantageous.

• Familiarity with ARIMA/SARIMA, gradient boosting, simulation, optimization, machine-learning forecasting, or ensemble methods is a plus.

• Experience in developing analytical tools, models, or workflows that incorporate AI capabilities is desirable.

• Knowledge of Amazon QuickSight, model governance, automated backtesting, or integrated modeling processes is beneficial.

🏝️ Benefits

• Paid time off.

• Retirement savings options, including 401(k) and pension plans.

• Eligibility for bonuses/incentives.

• Equity grants.

• Employee stock purchase plan.

• Competitive health benefits.

• Parental leave.

• Family-friendly benefits.

• Employee Resource Groups.

• Remote work flexibility with occasional office visits for team events or meetings.