Senior Business Analyst, AI & Data

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Conduct impactful interviews and workshops with executives, IT, and business stakeholders to identify root-cause issues and establish project vision, scope, and success metrics.

• Ensure that solutions align with enterprise business strategy and deliver clear business outcomes.

• Analyze current and future value streams and business processes.

• Identify bottlenecks along with opportunities for automation and AI implementation.

• Quantify benefits such as cycle time, error reduction, capacity, and customer satisfaction (CSAT) to aid in prioritization.

• Gather, assess, and document both functional and non-functional requirements, user stories, and acceptance criteria for AI/ML and Generative AI features.

• Record business rules, decision-making logic, and user journey maps.

• Define data requirements, including sources, quality standards, latency issues, and privacy regulations.

• Specify model behavior, establish guardrails, and outline human-in-the-loop interactions.

• Address performance, explainability, auditability, and service level agreement (SLA) requirements.

• Build consensus across intricate organizational hierarchies and objectives.

• Assist in Proof of Concepts (PoCs) and pilot projects through testing, feedback loops, training, updates to standard operating procedures (SOP), and communication efforts.

• Collaborate with architects and developers to ensure that designs meet business requirements and oversee User Acceptance Testing (UAT).

• Take ownership of the quality and preparedness of business analysis deliverables and mentor project team members.

• Propel alignment between business goals, implementation strategies, and success metrics.

• Utilize Generative AI tools such as Claude, Glean, and agents to expedite analysis, documentation, and solution design.

• Develop, enhance, and sustain strong customer relationships as a trusted advisor.

⛳️ Requirements

• Over 6 years of experience in business analysis or product development within the data and analytics sector.

• At least 4 years of experience in a client-facing consulting role.

• Proficient in facilitating interviews and workshops across various domains and organizational levels.

• Capable of transforming ambiguous needs into structured requirements and user stories.

• Excellent communication and presentation abilities.

• Skilled in Agile methodologies and tools such as Jira, Azure DevOps, Confluence, and Visio or similar software.

• Practical experience in leveraging AI to streamline business analysis tasks in client delivery.

• Understanding of strategies for adoption and change management.

• Familiarity with industry-standard strategic frameworks.

• Comfortable navigating ambiguity with a strong curiosity about underlying business requirements.

• Ability to coach and mentor others while contributing to reusable business analysis artifacts.

• Strong analytical and problem-solving capabilities.

• Willingness to travel up to 50% monthly as required by clients.

🏝️ Benefits

• True ownership of work responsibilities with the trust to achieve results.

• A remote-first work culture.

• The chance to collaborate with industry-leading partners such as Snowflake, AWS, Anthropic, Azure, GCP, Fivetran, Pinecone, Glean, and dbt.

• Opportunities for coaching and mentoring.

• An inclusive workplace environment.

• An equal opportunity employer.

• Disability accommodations available.