Senior Billing Process Systems Analyst

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Create and implement a roadmap strategy to enhance the efficiency of the client invoice process in collaboration with the Billing process owner.

• Drive cross-functional collaboration to identify, prioritize, and execute improvements in the Billing system processes.

• Address issues that require data analysis, consideration of relevant factors, and resolution of problems.

• Collaborate with senior staff when navigating complex issues, larger clients, accounts, projects, analyses, and internal relationships.

• Engage with global business process owners to establish business requirements, draft test cases, and manage cut-over activities, ensuring alignment with other stakeholders.

• Adhere to corporate policies, procedures, and compliance requirements.

• Oversee internal controls and Standard Operating Procedures (SoPs) for the billing sub-process.

• Manage invoice process system administrative duties.

• Evaluate Oracle releases to recommend applicable implementations for RTI client invoice processes.

• Provide training on new features and offer ad-hoc support, including troubleshooting assistance.

• Prioritize, design, and test reports as necessary.

• Maintain and update relevant process documentation and training materials.

• Suggest and monitor metrics to evaluate billing workflow efficiency and effectiveness.

• Oversee the project invoice portfolio (50%).

• Manage the project portfolio to generate and process client invoices, aiming to minimize unbilled balances.

• Act as the primary resource for addressing technical questions regarding the invoice billing process.

• Establish effective communication channels with various business functions and respond appropriately to technical concerns related to the invoice process.

⛳️ Requirements

• Bachelor's Degree with 5 years of experience, Master's Degree with 3 years of experience, or PhD with no experience, or an equivalent combination of education and experience.

• Comprehensive working knowledge of modules within the core Oracle ERP (Project Billing) and reporting tools.

• Strong understanding of Oracle ERP Project Billing and financial system literacy, along with proficiency in Microsoft Excel and other data analysis/visualization tools.

• Skilled in data manipulation and analytics.

• A strategic thinker capable of developing successful strategies and pathways.

• Independently adept at navigating business environments.

• Ability to confidently and professionally present financial concepts and results to business leaders.

• Capacity to translate complex data and ideas into insights at the RTI level.

• Competence in effectively prioritizing workload, self-managing, and completing tasks to meet stakeholder needs.

• Familiarity with US Government contractors and the Federal Acquisition Regulations is a plus.

🏝️ Benefits

• Competitive base salary

• Generous paid time off policy

• Merit-based annual increases

• Bonus opportunities

• Robust recognition program

• Health insurance

• Dental insurance

• Life insurance

• Short-term and long-term disability

• Retirement savings program, such as a 401(k) plan

• Paid parental leave for all parents

• Financial assistance with education and developmental opportunities

• Employee assistance program

• Numerous other offerings to support a healthy work-life balance