Senior BESS Solutions Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Act as the main technical liaison for Australian clients, fostering relationships with both technical and commercial stakeholders.

• Assist in pre-sales efforts alongside the Sales team: conducting technical discovery, data readiness assessments, and architecture discussions.

• Oversee the technical onboarding process: reviewing Single Line Diagrams, mapping sensor hierarchies, and configuring sensor specifications in Databricks prior to KPI rollout.

• Manage the rollout and validation of KPIs: releasing TWAICE KPIs, diagnosing issues related to sensor data quality and aggregation errors.

• Lead performance analysis during the commissioning and augmentation phases: interpreting capacity test results and creating executive-ready presentations.

• Highlight recurring product gaps and customer feedback to the Product and Engineering teams.

• Conduct platform training for performance engineers, O&M leads, and asset managers.

• Willingness to travel up to 40% for customer meetings and on-site visits across Australia.

⛳️ Requirements

• Experience in the BESS industry is essential.

• Previous roles as a performance engineer, systems engineer, or O&M engineer are preferred.

• A degree in Engineering, Science, or a related field, or equivalent demonstrated experience in BESS.

• Proficiency in Python for analytical purposes: processing sensor data, validating signal quality, and debugging anomalies.

• Experience with Databricks is an advantage.

• Comprehensive understanding of lithium-ion battery behavior, including degradation mechanisms, capacity fade, DC internal resistance, SoC estimation, and cell voltage/temperature imbalances.

• Knowledge of BESS data flows and ingestion protocols (Modbus, IEC-104, OPC-UA, REST API, SFTP) is necessary.

• Familiarity with the Australian National Electricity Market (NEM) – including dispatch mechanics, FCAS markets, capacity credit obligations, and 5-minute settlement – and their influence on BESS operational constraints and asset owner priorities.

• Exceptional communication skills, maintaining clarity regardless of the audience.

• Highly organized, customer-oriented, and adaptable in a fast-paced startup environment.

🏝️ Benefits

• Flexible Working: We trust you to accomplish your tasks.

• Remote-first approach with autonomy regarding how and where you work.

• Join us for our annual kick-off event at our Munich headquarters.

• Equity Participation: All employees are offered a stock-option plan, allowing you to share in TWAICE’s achievements.

• Additional perks: Superannuation and over 20 days of annual leave.