Senior Applications Specialist – Territory NYC to Boston

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Prepare customers for and conduct validation studies on Chemistry and Immunoassay instrumentation.

• Execute instrument setup, calibration, precision assessments, and method comparisons.

• Offer onsite and remote phone assistance for assay- and QC-related inquiries.

• Deliver onsite training for the correct operation of instrumentation.

• Respond to operational and performance inquiries in accordance with specifications and regulatory standards.

• Collaborate with customer Key Operators during validation to enhance training and ensure preparedness.

• Work in partnership with Tech Support, Field Service, Sales, and Customer Training teams.

⛳️ Requirements

• Associate's degree with at least 3+ years of combined experience in laboratory/diagnostic instrumentation or a related field.

• In-depth understanding of diagnostics or the healthcare sector.

• Strong familiarity with laboratory regulatory environments.

• Willingness to work remotely and travel domestically for at least 95% of the time.

• Valid driver's license with a satisfactory driving record.

• Capability to lift, move, or carry equipment weighing up to 50 lbs.

• Preferred: experience in medical technology.

• Preferred: knowledge of standard laboratory practices, including quality control, record keeping, and regulatory standards such as CAP, CLIA, and COLA.

🏝️ Benefits

• Bonus/incentive pay.

• Paid time off.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k).