Senior Analyst, Smartphone & Mobile Device Markets

This is a fully remote position, open to applicants in Canada.

📋 Description

• Design, oversee, and deliver a complex suite of quantitative outputs, including forecasts, addressable markets, and quantitative performance benchmarks.

• Conduct and manage both primary and secondary research on refurbished smartphones and the online sales channel for smartphones and tablets, monitoring market trends, pricing, and competitive dynamics.

• Lead an international research team, guiding analysis development, quality assurance, and the finalization of client deliverables.

• Act as the main point of contact for the client regarding ongoing inquiries, providing clear, data-driven responses while fostering a strong working relationship.

• Ensure consistency and rigor across research methodologies, benchmarking frameworks, as well as data quality and reporting formats.

• Coordinate timelines and workflows among distributed team members to ensure client deadlines are met.

• Collaborate with the Executive Director in defining potential new projects and planning internal resources and budgets, as well as coordinating external contract resources when necessary.

⛳️ Requirements

• Five to seven years of experience as an industry analyst in mobile devices or consumer technology; candidates with less experience but strong subject-matter expertise in refurbished smartphones or mobile devices are encouraged to apply.

• Experience in managing benchmarking or tracking studies across multiple reporting cycles would be advantageous.

• Expert-level proficiency in Microsoft Excel (data modeling, advanced formulas, pivot tables).

• Familiarity with Domo and/or other data analytics/visualization tools (e.g., Tableau, Power BI).

• Experience with Python and database applications is a significant plus.

• Bachelor’s degree in Business, Economics, Market Research, Statistics, or a related field.

• Strong analytical and quantitative abilities, with the capacity to synthesize complex data into clear insights.

• Excellent written and verbal communication skills, with experience in presenting to or managing client relationships.

• Detail-oriented with robust organizational and project management capabilities.

• Comfortable operating in a client-facing, deadline-driven setting.

🏝️ Benefits

• Company-sponsored training and development opportunities

• Comprehensive benefits package (health, dental, vision, wellness, RRSP/401K Matching, annual fitness reimbursement)

• Flexible vacation policy

• Trusted device reimbursement program

• Community involvement opportunities through charitable alliances: https://www.techinsights.com/community-involvement

• Wellness resources and support

• Inclusive environment that prioritizes diversity, equity, and accessibility