Senior Analyst, People Systems

📋 Description

• Offers system and end-user support for the Oracle Cloud HCM application within a complex and dynamic setting.

• Conducts analysis and resolves problems effectively.

• Reviews quarterly releases, provides recommendations, and communicates changes and enhancements.

• Delivers production support across various Oracle HCM modules, including Core HR, ORC, Talent, Learning, Compensation, and Benefits.

• Acts as an escalation point for issues, including researching and resolving configuration or integration problems, unexpected outcomes, or process deficiencies.

• Plans and supports migrations, releases, upgrades, and/or patches, which includes functionality and design review as well as comprehensive user testing.

• Collaborates with functional owners to translate system needs into requirements while effectively conveying system capabilities and limitations.

• Develops, documents, and maintains all existing and new business process workflows to enhance efficiency.

• Engages with project teams, business partners, and vendors for effective communication.

• Places a strong emphasis on enhancing the employee experience through self-service transactions.

• Utilizes Oracle AI technologies to optimize workflows, improve decision-making, and identify automation opportunities across the organization.

• Possesses experience in Oracle Transaction Business Intelligence (OTBI) and Oracle Business Intelligence Publisher (BIP).

• Manages personalization to ensure easy navigation and user-friendliness.

• Develops test plans/scripts, executes testing scenarios, and validates results.

⛳️ Requirements

• Associate's Degree.

• A minimum of 3 years of experience in supporting Human Capital Management systems, preferably within Oracle Cloud HCM (Fusion).

• Familiarity with setup and support within Human Capital Management Systems, particularly Oracle Cloud HCM.

• Understanding of the HR business processes that are supported by HR systems.

• Foundational knowledge of HR subjects and services, including but not limited to benefits, compensation, talent acquisition, performance, and learning.

• Strong customer service, analytical, and organizational skills with the capacity to solve problems creatively.

• Ability to work both independently and collaboratively within a team environment.

🏝️ Benefits

• Annual bonus opportunity.

• Comprehensive benefits package.

• Health plans.

• Wellness programs.

• Customizable coverage options.