Senior Analyst, Customer Supply Chain

This is a fully remote position, open to applicants in Alabama, +44 more states.

📋 Description

• Assist in the implementation of customer supply chain strategies for designated accounts, ensuring alignment with sales and inventory objectives.

• Examine intricate datasets (forecast, inventory, shipments, POS) to reveal insights and offer actionable suggestions.

• Confirm forecast precision and proactively recognize risks, making necessary adjustments or recommendations to enhance alignment with demand and seasonality.

• Oversee and manage customer orders, ensuring appropriate quantities and timely product flow to support sales objectives.

• Lead and improve reporting and KPI tracking; identify opportunities for enhancing reporting efficiency and the quality of insights.

• Act as a primary analytical collaborator for ad hoc customer and internal inquiries, providing clear, data-driven insights.

• Manage and optimize promotional allocations at the store level; analyze outcomes and suggest enhancements to maximize sell-through.

• Support the launch of new items and transitions of products (e.g., discontinuations), aiding in waste minimization and improved execution.

• Identify key factors affecting service levels, inventory, and product flow; communicate risks and opportunities to stakeholders.

• Foster strong working relationships with internal teams (Sales, Supply Chain, Finance, Brand) and external customer partners.

• Offer guidance and informal mentoring to junior analysts; enhance team analytics capabilities and best practices.

• Contribute to cross-functional initiatives and projects aimed at boosting supply chain efficiency and customer performance.

• Participate in continuous improvement efforts by refining tools, processes, and methodologies.

⛳️ Requirements

• Bachelor's Degree or equivalent experience combined with education.

• 2-4 years of experience in sales analytics, supply chain, or customer-focused analytics roles.

• Significant experience working with various data sources (e.g., POS data, shipment data, inventory systems, Nielsen/IRI, Customer Portals).

• Strong understanding of forecasting, inventory management, and replenishment processes is preferred.

• Advanced skills in Microsoft Office, including at least intermediate Excel (e.g., pivot tables, lookups; capability to manipulate and analyze large datasets).

• Proven ability to convert data into clear insights and business recommendations.

• Demonstrated capacity to manage multiple priorities independently in a fast-paced environment.

• Strong attention to detail and a commitment to accuracy.

• Excellent communication skills with the ability to influence cross-functional stakeholders.

• Collaborative mindset with a proactive, solution-oriented approach.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Disability insurance.

• Health savings account.

• Flexible spending accounts.

• Tuition reimbursement.

• 401k match of 100% on up to 5% of eligible pay.

• Fertility and childcare assistance.

• 12 weeks of parental leave at full pay after six months of continuous employment.

• Wellness resources including employee assistance program, fitness discounts, wellness reimbursement, on-site gym access, and a monthly wellness newsletter.

• 120 hours of paid time off.

• 11 holidays.

• Paid volunteer time off.