Senior Analyst, Customer Analytics – Growth Programs

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Establish key success metrics and monitor their impact on essential business outcomes, such as engagement, conversion, retention, and Customer Lifetime Value (CLV).

• Work in collaboration with product, marketing, CRM, and digital teams to shape strategic roadmaps and their execution.

• Develop and implement A/B tests and experiments, utilizing statistical techniques to accurately assess impact, ROI, and performance improvement.

• Maintain expertise by crafting advanced SQL queries and employing Python or R for in-depth analysis.

• Collaborate with data engineering teams to guarantee data quality and accuracy.

⛳️ Requirements

• A minimum of 5 years of experience in a practical data analyst or growth analytics position.

• A Bachelor’s degree in Data Science, Information Systems, Mathematics, Statistics, Business Analytics, or another relevant quantitative discipline (or equivalent hands-on experience).

• Demonstrated experience in delivering complex data analysis projects within an agile or collaborative setting.

• Strong skills in SQL, Python, or R for advanced data analysis and modeling.

• Experience with large-scale datasets related to customers, transactions, or behaviors.

🏝️ Benefits

• Medical/Dental/Vision coverage.

• Life insurance and Disability support.

• Retirement plan and 401(k) matching.

• Paid time off, wellness days, and volunteer time.

• Merchandise discounts and Employee Assistance Program resources.

• Tuition Reimbursement.