Senior AI Product Builder – FC Automation

This is a fully remote position, open to applicants in Alabama, +33 more states.

📋 Description

• Take ownership of the complete product lifecycle autonomously: AI-enhanced discovery → story/spec → prototype → production PR → outcome evaluation. You will be responsible for the results, not merely the transition.

• Conduct customer discovery independently and utilize AI tools to consolidate research from tickets, interviews, behavioral data, and competitive insights.

• Exhibit extensive functional and technical expertise of the products you manage from start to finish. Present demos to merchants and partners independently; comprehend the competitive landscape and key differentiators.

• Utilize AI tools independently to assess product metrics, discern usage trends, and highlight anomalies. Establish success metrics and kill thresholds during the specification phase without guidance.

• Maintain a prioritized automation roadmap sorted by impact multiplied by speed. Employ AI tools to synthesize competitive intelligence, market trends, emerging warehouse automation capabilities, and customer insights into strategic contributions.

• Identify the most significant productivity and quality improvement opportunities within ShipBob’s fulfillment operations. Assess automation hardware options, recommend the optimal strategic fit, and manage the WMS-side product work to integrate them into operations.

• Independently determine if a proposed solution aligns with ShipBob's architecture without requiring Engineering translation. Grasp service boundaries, data structures, and how merchant and partner API usage influences data contracts.

• Route changes through prototype-then-PR on your own. Craft clear story/specs and review AI-generated code prior to submission. Consistently enhance PR promotion rates.

• Establish experiment hypotheses with defined kill thresholds. Make day-7 rollout/kill decisions based on AI-sourced data.

• Undertake additional duties and responsibilities as required.

⛳️ Requirements

• Over 5 years of experience in product management, product engineering, or a related field, with proven hands-on experience using AI tools in a professional environment.

• Demonstrated capability to write story/specs that AI tools can directly execute—state machines, business rules, data contracts, edge cases—not narrative PRDs.

• Technical proficiency: able to interpret a data model, assess an API contract, and recognize when AI-generated code diverges from the intended architecture.

• History of successfully delivering working prototypes or production code, not just Figma designs or presentation decks.

• Strong ownership of outcomes: sets success metrics and kill thresholds at the specification stage and monitors them post-launch.

• Experience in supply chain, fulfillment, logistics, transportation, or e-commerce technology.

• Proven experience in shaping automation product strategy within a fulfillment, warehouse, or manufacturing setting—selecting automation hardware, integrating it with a WMS or shop floor system, and achieving measurable improvements in productivity and quality.

• Comfortable working in a fail-fast environment. Rapidly acknowledging mistakes is a feature here—taking a slow approach to appear correct is viewed as a failure mode.

• Exceptional written communication skills: your output includes specs, not just meeting notes.

🏝️ Benefits

• Medical, Dental, Vision & Basic Life Insurance

• Paid Maternity/Parental Leave Program

• Paid Holidays & Flexible Time Off Program

• Paid Sick Leave

• Wellness Days (1 day per quarter)

• 401K Match

• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/

• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)