Operations Associate – System Admin, AI

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Lead the tactical implementation of Post Sales operations, significantly influencing our operational efficiency and enhancing customer experience.

• Contribute significantly by configuring processes and producing valuable reports.

• Implement vital system improvements and troubleshoot process challenges that directly support our customer experience teams.

• Anticipate access requirements and execute minor yet significant adjustments.

⛳️ Requirements

• Possess Salesforce Administrator and/or Developer certifications, showcasing superior expertise in the platform.

• Have the capability to read and modify APEX code for Salesforce processes, thereby extending the platform's functionality.

• Demonstrate excellent communication skills, effectively relaying technical information to varied audiences.

• Thoroughly understand the current Salesforce environment, implementing routine process changes and enhancing data collection using OOTB functionality for customer-facing teams.

🏝️ Benefits

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