Senior AI Platform Engineer

This is a fully remote position, open to applicants in United Kingdom, +5 more countries.

📋 Description

• Design and operate essential AI platform services, encompassing an LLM gateway, model routing, prompt and tool registries, context graph retrieval, and agent orchestration.

• Develop evaluation and testing frameworks featuring offline assessments, regression suites, and production-grade performance indicators.

• Guarantee the safety of AI operations within customer ERP environments through tenant isolation, data residency, handling of PII, cost management, audit trails, and human-in-the-loop mechanisms.

• Take responsibility for the observability of AI workloads, which includes tracing, latency, token costs, and quality dashboards tailored for each customer and feature.

• Deliver SDKs, templates, and documentation that empower product teams to efficiently create agents.

• Collaborate with the Principal AI Engineer and product teams to transform recurring needs into platform functionalities.

• Assess new models and frameworks with an emphasis on established production solutions.

• Assist Truvio product teams in providing dependable AI features for Microsoft Dynamics 365.

⛳️ Requirements

• A minimum of 6 years of software engineering experience, including at least 2 years focused on developing production systems utilizing LLMs or ML models.

• Proficient backend development skills in Python and/or C#/.NET.

• Strong capabilities in API and distributed system design.

• Practical cloud experience, preferably with Azure, encompassing Azure OpenAI or AI Foundry, AKS or Container Apps, Functions, and Key Vault.

• Hands-on experience with retrieval, embeddings, vector or graph stores, and agent or tool-calling patterns.

• Background in measuring evaluations, SLOs, and cost per request.

• Experience with infrastructure as code and CI/CD using Bicep or Terraform, alongside GitHub Actions or Azure DevOps.

• Proficient written communication skills in English.

• Ability to work across different time zones as part of a remote team.

• Familiarity with Microsoft Dynamics 365, Dataverse, or other ERP data models is advantageous.

• Knowledge of knowledge graphs or graph databases is beneficial.

• Experience with MCP, Semantic Kernel, LangGraph, or similar agent frameworks is a plus.

• Understanding of GDPR, the EU AI Act, or SOC 2 controls relevant to AI systems is an advantage.

• Experience in building internal developer platforms within a multi-product organization is a plus.

🏝️ Benefits

• Remote working opportunities in Europe.

• Welcoming Nordic hubs or Vienna.

• Enjoyable activities and social interactions.

• Access to the latest technology and workplace resources.

• Opportunities for professional development and ownership.

• A global SaaS environment fostering collaboration across teams and time zones.