Senior AI Partner Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the execution of AI partner practice development in line with SensibleAI priorities and partner maturity frameworks.

• Convert SensibleAI product updates, delivery standards, and best practices into learning resources suitable for partners (such as guides, videos, assessments, and playbooks), ensuring they are high-quality, consistent, and reusable.

• Oversee cross-functional alignment with subject matter experts (SMEs) to gather and verify technical content while guiding decisions on the criteria for partner readiness.

• Manage SensibleAI enablement experiences within the Learning Management System (LMS), which includes course structure, publishing standards, role/group setups, and assignments.

• Take ownership of reporting and key performance indicators (KPIs) such as adoption, completion rates, progress, and time-to-readiness, and independently convert data into program enhancements.

• Facilitate the resolution of partner LMS issues by coordinating with internal teams and vendors.

• Promote cross-functional collaboration to ensure a consistent, high-quality professional AI experience for partners.

• Streamline AI partner authorization processes and communications, acting as the primary operational lead alongside the Director of AI Partner Operations.

• Create repeatable frameworks and scalable communication rhythms.

• Work together with AI Delivery teams, Forward Deployment Engineers, Strategic Alliances, and Partner Success teams to pinpoint enablement gaps, reduce readiness risks, and facilitate escalation paths for priority partners.

• Improve the partner learning experience by systematically incorporating feedback mechanisms, fostering a proactive approach, and employing data-driven measurement techniques.

⛳️ Requirements

• Over 7 years of experience in enterprise software, data-driven platforms, or software project implementation.

• More than 4 years of experience in leading partner ecosystem enablement (including GSIs, consulting firms, and resellers) at scale across various regions or partner tiers.

• Proficient and self-assured in delivering presentations to external audiences.

• Strong operational and project management abilities, including the capacity to manage multiple workstreams, meet deadlines, and align stakeholder expectations.

• Bachelor’s degree in Education, Communications, Business, Computer Science, or equivalent professional experience.

🏝️ Benefits

• Vision

• Medical

• Life

• Dental

• 401K