Senior Advisor, Staff Well-Being and Workforce Resilience

This is a fully remote position, open to applicants in United States.

📋 Description

• Take the lead in the technical development, implementation, and ongoing enhancement of CRS’ Staff Care and Well-Being strategy, procedures, standards, and frameworks.

• Create and supervise a psychosocial risk assessment framework featuring standardized tools for application across various countries and regions.

• Provide counsel to country and regional teams, as well as leadership, on staff well-being, resilience, and operational effectiveness in high-risk and high-stress environments.

• Oversee preparedness and psychosocial risk mitigation initiatives for programs that are high-risk, insecure, and affected by crises.

• Direct the agency-wide Family Liaison Program, which includes the development of training curricula, program oversight, and quality enhancement.

• Offer technical and operational guidance during and post-critical incidents, emergencies, and security events.

• Coordinate referrals to suitable resources following critical incidents.

• Create and deliver both in-person and remote training, alongside capacity-strengthening initiatives.

• Develop evidence-informed guidance, tools, and resources that are based on psychological science, mental health care research, and trauma-informed principles.

• Enhance the capability of leadership and management to address psychosocial risks.

• Promote agency-wide learning, communities of practice, and initiatives for knowledge sharing.

• Supervise and provide technical direction to a Technical Advisor and/or consultant.

• Track strategic objectives and key performance indicators, recommending modifications as necessary.

• Collaborate with internal CRS units, regional and country leadership, HR, legal, ethics, humanitarian response, and external mental health providers.

⛳️ Requirements

• Master’s degree (MA), Doctor of Philosophy (PhD), Doctor of Psychology (PsyD), or Doctor of Education (EdD) in psychology, clinical social work, or counseling.

• At least 8 years of experience in mental health practices, including clinical, counseling, or social work.

• A minimum of 2 years of management or regional/global advisory experience.

• Experience in humanitarian aid, international development, or supporting employees in international contexts.

• Proficient in evidence-based treatment protocols.

• Experience with handling Personal Health Information (PHI) and electronic Personal Health Information (ePHI).

• Proven experience in developing and/or delivering mental health training both in-person and remotely.

• Familiarity with employing a trauma-informed approach in response to critical incidents.

• Fluency in English is required.

• Legal ability to work in the location where the position is based.

• Capacity to pass pre-employment medical clearance when necessary.

• An active mental health professional license or equivalent professional credential is preferred.

• Demonstrated experience working overseas is preferred.

• Willingness to work flexible hours, including off-hours and weekends, for critical incident response.

• Ability to collaborate effectively within a remote, globally distributed team.

• Proficiency in virtual collaboration and communication technologies, including Microsoft Teams, OneDrive, intranet, email, phone, text messaging, webinar platforms, and shared workspaces.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Life insurance.

• Vision insurance.

• Generous retirement savings plan.

• Collaborative, mission-driven work culture.

• Approximately 15% travel to/within various regions, including remote areas with minimal amenities.