
Senior Adjuster, Field Service Claims
Posted Jul 30

Posted Jul 30
This is a fully remote position, open to applicants in Michigan.
• Independently oversee field property claims, including those that necessitate outside field investigations.
• Conduct in-depth investigations and generate the necessary documentation.
• Identify and proactively seek opportunities to mitigate risk.
• Maintain thorough and detailed records of claims.
• Investigate and manage suspicious claims employing advanced techniques.
• Collaborate with both internal and external stakeholders.
• Utilize advanced tools and analytics to detect trends and enhance efficiency.
• Act as a mentor to junior adjusters.
• Bachelor’s degree or equivalent experience in claims handling.
• Generally requires 5–10 years of experience in adjusting.
• Strong understanding of local geography, regulations, and public safety agencies.
• Proficient in negotiation and crafting strategies to influence outcomes.
• Solid working knowledge of relevant statutes, regulations, case law, and concepts of third-party legal liability.
• Communicates clearly and effectively in both verbal and written forms.
• Highly organized with the capability to manage complex workflows.
• Exhibits excellent time management and desk management skills.
• Ability to work collaboratively with internal and external experts.
• Capable of swiftly assessing customer concerns and anticipating inquiries.
• Proficient in using claims systems and the Microsoft Office Suite.
• Health insurance.
• Opportunities for professional development.
• Flexible work arrangements.
Mercor
The Cigna Group
SSM Health
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