Senior Account Manager – SLED

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Actively seek out opportunities prior to official RFPs by connecting with district technology leaders, E-rate consultants, and state education consortia.

• Utilize the E-rate program and the FCC Form 470/471 process to synchronize customer technology strategies and funding with Zayo’s offerings.

• Establish and nurture strategic relationships with IT, procurement, and administrative leaders within State, Local, and Education organizations.

• Drive new sales revenue by advocating for Zayo’s infrastructure and managed solutions within designated territories.

• Create customized proposals and guide customers through a strategic, consultative sales process.

• Sustain existing business through renewals and long-term contracts while also pursuing net-new growth.

• Collaborate with Engineering, Solutions Architecture, and Legal to craft tailored network and managed service solutions.

• Monitor activities, forecasts, and funnel development in Salesforce and other related systems.

• Achieve sales performance in line with quarterly and annual revenue objectives.

• Represent Zayo at regional education and public sector events, enhancing visibility within cooperative and consortium programs.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year institution; or a relevant combination of education and experience.

• At least five (5) years of experience in solution selling to large SLED Accounts.

• Proven expertise in the E-rate program and ability to align Zayo’s services with funding cycles, RFP timelines, and eligible service categories.

• Demonstrated success in developing opportunities prior to procurement initiation, shaping specifications, and influencing project designs.

• Familiarity with state contract vehicles, cooperative purchasing programs, and education consortiums.

• Consistent track record of meeting targeted sales goals.

• Strong verbal and written communication skills.

• Outstanding customer service and relationship-building capabilities.

• Comprehensive understanding of account management and the strategic selling process.

• Effective problem-solving and interpersonal skills.

• Proficient in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus.

• In-depth understanding of Zayo Networks' value proposition and products/services, including Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation.

• Must reside in the Boston, Massachusetts metropolitan area.

• This position is not eligible for employment-based visa sponsorship; Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization.

🏝️ Benefits

• Excellent Health, Dental & Vision Insurance.

• Retirement 401(k) Savings Plan.

• Generous paid time off policy, including paid parental leave.

• Health insurance coverage.

• Life insurance options.

• Disability retirement plans.

• Paid time off benefits.

• Potential eligibility for a sales incentive plan.