Senior Account Manager, Executive Accounts

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, nurture, and expand client relationships.

• Oversee advertising campaigns across search, display, social, and owned & operated digital/print media channels.

• Ensure clients meet and surpass their marketing objectives through strategic campaign planning and data analysis.

• Serve as the primary point of contact for clients after the sale, addressing concerns and needs.

• Collaborate with sales teams to manage client relationships, build trust, maintain transparency, and achieve results.

• Grasp, manage, and anticipate client expectations; align clients with partner teams.

• Maintain open lines of communication through regular weekly, monthly, and other performance reviews.

• Clearly articulate media programs and formulate campaign strategies and execution plans.

• Work alongside sales and post-sales optimization teams on digital strategies and implementations.

• Guide clients on ongoing and upcoming marketing strategies.

• Ensure consistent marketing messaging across paid search, organic presence, display, social media, and owned & operated digital/print channels.

• Analyze daily campaign performance, identify trends, facilitate discussions about performance, and explore new advertising techniques.

• Communicate and coordinate with backend support resources, digital solutions teams, and ad operations teams to achieve client goals.

⛳️ Requirements

• Bachelor’s degree in general business, economics, finance, marketing, advertising, public relations, journalism, or English.

• A minimum of 2 years of hands-on experience in managing online/digital advertising campaigns.

• At least 3 years of experience in client-facing service or account management.

• Certification in Google Ads and Google Analytics.

• Strong proficiency in both existing and emerging business marketing solutions.

• Expertise in customer relationship management.

• Mastery of technologies and systems utilized to evaluate and provide guidance on digital marketing campaigns.

• Advanced understanding of search, display, marketing management systems, and traditional marketing.

• Strong technical skills for recommending, evaluating, modifying, adjusting, and enhancing marketing campaigns.

• Proficiency with digital marketing publishing systems and processes.

• Exceptional verbal and written communication abilities.

• Understanding of how retail/service media, sales, and operations collaborate.

• Proven track record in relationship-building and account management.

• Moderate skills in Excel and PowerPoint.

• Ability to rapidly grasp business processes, marketing, and technology concepts.

• Certifications in Google Ads and Google Analytics.

🏝️ Benefits

• Healthy work/life balance.

• Supportive and appreciative company culture.

• Inter-office ping pong tournaments.

• Opportunities to support local causes with fellow employees.

• Equal opportunity employment.