Senior Account Manager

This is a fully remote position, open to applicants in Uzbekistan.

📋 Description

• Oversee key AttoLabs clients, ensuring support, development, and retention.

• Establish trust-based, long-lasting relationships with client teams.

• Gain a comprehensive understanding of client needs and convert them into actionable tasks for the delivery team.

• Discover opportunities for cross-selling and up-selling; assist in the preparation of additional proposals.

• Track client satisfaction and maintain project quality.

• Engage in strategic discussions with clients; address any objections effectively.

• Provide support and supervision for projects throughout all stages of implementation.

⛳️ Requirements

• More than 5 years of experience in account or client management within IT, software development, or digital industries.

• Proven experience working with international clients and an understanding of cultural nuances.

• Exceptional communication, client service, and expectation management abilities.

• Capability to collaborate effectively with developers, project managers, and marketing teams.

• Strong knowledge of the Software Development Life Cycle (SDLC), Agile methodologies, and client business goals.

• High level of proficiency in English (both written and spoken); proficiency in additional languages is an advantage.

🏝️ Benefits

• Attractive compensation package (base salary plus bonuses for account growth).

• Flexible working hours and formats (remote or hybrid options available).

• Opportunities for professional growth through conferences and training programs.