Seasonal Sales Support Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Perform a variety of tasks to assist the Sales Support team, ensuring that CCPs are processed accurately and efficiently.

• Review multiple reports to monitor inventory levels, back orders, and holds.

• Provide assistance with customer inquiries, including invoice requests, shipping inquiries, and tracking details.

• Aid in managing stock and inventory requests.

• Collaborate with other departments as necessary.

• Work effectively to resolve any issues that may arise.

• Ensure that projects are completed to meet the expectations of all stakeholders.

• Draft different types of correspondence to facilitate clear communication with all end users.

⛳️ Requirements

• Minimum of 2 years of experience in customer support.

• Outstanding customer service abilities for engaging with multiple stakeholders.

• Strong administrative capabilities.

• A high sense of urgency and a proactive “can-do” mindset.

• Excellent problem-solving and decision-making skills.

• Capability to manage multiple projects simultaneously.

• Exceptional written and verbal communication skills.

• Proficient in Excel, Word, and Outlook.

• Familiarity with Salesforce.com is advantageous.

• Ability to prioritize several tasks is essential.

🏝️ Benefits

• Employee discount on products that enhance your intellect.

• Casual dress code… and we truly mean it.