Seasonal ICHRA Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact between employer groups, employees, brokers, and internal teams to facilitate a smooth ICHRA experience.

• Assist clients through the initial onboarding phase, which includes plan design, employee education, and enrollment assistance.

• Deliver continuous account management and proactive support to address client inquiries, concerns, and administrative requirements.

• Oversee and monitor client accounts to guarantee compliance with plan specifications and relevant regulations.

• Collaborate with internal operations, enrollment, and customer care teams to effectively resolve complex issues.

• Conduct regular reviews of plan performance and offer insights or suggestions for enhancements.

• Keep comprehensive records of client interactions, plan adjustments, and service requests.

• Exemplify eHealth’s values in all behaviors, practices, and decision-making processes.

⛳️ Requirements

• In-depth knowledge of health reimbursement arrangements, particularly ICHRA, and group health benefits.

• Bachelor’s degree or equivalent experience in healthcare administration, business, or a related discipline.

• A minimum of 2 years’ experience in account management, client services, or benefits administration, ideally within health insurance or HR services.

• Capability to manage multiple accounts and competing priorities in a dynamic environment.

• Experience collaborating with health insurance carriers, brokers, or third-party administrators.

• Familiarity with ACA compliance and other pertinent healthcare regulations.

🏝️ Benefits

• Comprehensive benefits package including medical, dental, and vision coverage starting on your first day of employment.

• 401K plan with matching contributions.

• Tuition reimbursement program.

• Employee stock purchase program.

• 12 company-paid holidays.

• Flexible time off (PTO for non-exempt employees).

• Annual performance bonus.

• Benefits tailored to enhance employees’ personal and professional well-being.