SEA Region Field Service Manager

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Oversee and direct field service operations, ensuring safe, prompt, and high-quality execution of on-site activities.

• Strategically plan and optimize field resources, which include Field Service Engineers (FSEs), tools, equipment, and workforce.

• Supervise the mobilization and demobilization of resources in line with project timelines, budgets, and resource usage to guarantee successful project completion.

• Offer technical and operational assistance to field teams and quickly address site-related issues.

• Ensure adherence to company policies as well as environmental, health, safety, and quality (EHSQ) standards.

• Collaborate with Project Management, Engineering, Supply Chain, Tendering, Sales teams, and Immigration specialists to facilitate project execution.

• Foster and maintain strong customer relationships by managing communications and addressing service-related concerns.

• Recognize project risks and implement suitable mitigation and contingency strategies.

• Ensure the timely and accurate completion of site documentation, reports, and timesheets.

• Mentor and develop field personnel through performance management and ongoing training.

• Propel continuous improvement initiatives to boost operational efficiency and service delivery.

• Identify additional service opportunities and assist in managing variation orders (VOs) and claims.

⛳️ Requirements

• Bachelor's Degree in Engineering or a related technical field, or equivalent experience.

• 5–10 years of experience supervising work teams in a similar role within the Transmission & Distribution (T&D) sector.

• Strong business acumen, including market awareness in the relevant field and international experience.

• General understanding of Transmission & Distribution systems.

• Familiarity with GIS, AIS+GCB, and Transformer equipment.

• Knowledge of electrical regulations.

• Understanding of financial metrics, including costing and estimation.

• Knowledge of immigration processes for cross-border operations.

• Willingness to travel to client sites as needed.

🏝️ Benefits

• Relocation Assistance Provided: No