Scheduler, Dispatch Agent

This is a fully remote position, open to applicants in Florida.

📋 Description

• Develop daily vehicle routes to ensure safe and efficient passenger pick-ups and drop-offs in a transit/paratransit setting.

• Evaluate historical route data, analyze travel patterns, assess scheduling efficiencies, improve timelines, and monitor overall performance to maintain high-quality service.

• Review and modify system routing parameters as necessary to enhance scheduling efficiency.

• Effectively communicate with management regarding strategic objectives.

• Plan and execute activities to ensure safe, cost-effective, and timely operational performance.

• Monitor and report compliance with run cut structure and address any issues with management.

⛳️ Requirements

• Demonstrated commitment to all of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship

• Exceptional combination of quick thinking, high energy, passion, and perseverance: resourcefulness.

• Strong inclination to assist and take responsibility in resolving customer issues.

• Positive mindset and enthusiastic demeanor.

• Reliable team player.

• Motivated by achieving results.

• Professional appearance and conduct.

• Dependable with a consistent history of good attendance.

• Inherently curious with a talent for learning and comprehending quickly.

• Capable of multitasking by reading, typing, and navigating through various applications.

• Previous scheduling experience, preferably in a paratransit transportation or messenger setting, or any equivalent combination of experience and training that provides the essential knowledge, skills, and abilities.

🏝️ Benefits

• Medical

• Dental

• Short/long term disability

• Life insurance

• Personal time off

• Educational assistance

• 401K plan