Scheduler

This is a fully remote position, open to applicants in Virginia, +1 more state.

📋 Description

• Schedule, cancel, reschedule, and register outpatient visits and procedures across multiple ambulatory clinics.

• Gather all necessary patient information required for scheduling and registration.

• Obtain and verify patient guarantor information at least once a year.

• Generate referrals when necessary referrals or authorizations are required.

• Schedule and register patients in accordance with scheduling guidelines and medical appropriateness.

• Identify and communicate any scheduling modifications and areas for development.

• Promptly notify relevant personnel about scheduling changes resulting from cancellations.

• Address patient and staff needs and complaints appropriately, involving supervisors and patient representatives when necessary.

• Consult with referring physician offices to ensure the existence of written or electronic orders and obtain them when required.

• Verify orders for completeness and document requests for external orders.

• Complete Workques and daily scheduling-area tasks within a timely manner.

• Respond promptly to patient communications.

• Escalate urgent needs to the appropriate responsible area.

⛳️ Requirements

• High School diploma or its equivalent.

• State criminal background check and Federal criminal background check, if applicable, as mandated for regulated areas.

• Ability to remain seated for extended periods.

• Strong written and verbal communication capabilities.

• Ability to function in a standard office environment.

🏝️ Benefits

• Competitive salary.

• Health, dental, and vision insurance.

• Retirement savings plan options.

• Opportunities for professional development and advancement.

• Flexible working hours.