SAP Service Management Consultant

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee the functional design and implementation tasks for SAP Service Management.

• Collect business requirements and establish solution roadmaps.

• Configure and assist with SAP Service Management processes and their integrations.

• Facilitate workshops, testing, deployment, and provide end-user support.

• Work in partnership with cross-functional teams and stakeholders to achieve project goals.

• Lead and guide functional team members throughout project execution.

⛳️ Requirements

• At least 8 years of experience in SAP Service Management.

• Extensive experience in: Service Order Management, Service Contracts, Warranty Management, Field Service Management, Resource Scheduling, Service Parts Management, and related SAP Service technologies.

• A minimum of 3 end-to-end SAP Service Management implementations with direct configuration experience.

• Proven experience in leading functional workstreams and managing teams of over 10 resources.

• Experience in defining functional designs and creating business process roadmaps.

• Prior experience supporting clients in the Products/Consumer Goods industry.

• Previous experience in an Advisory or Consulting capacity.

• Excellent communication and stakeholder management abilities.

🏝️ Benefits

• None specified