SAP, Corporate Systems Tech Lead

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Lead the hands-on technical execution of the squad’s roadmap alongside the Product Owner, ensuring quality delivery, operational continuity, compliance and regulatory alignment, as well as sustainable technical decisions across SAP and Corporate Systems.

• Take ownership of the technical governance and evolution of the SAP S/4HANA landscape end to end, which includes managing release upgrades, support packs, kernel updates, system refreshes, environment strategy, Basis activities, and collaboration with external partners when necessary.

• Establish and implement the operating model for SAP and Corporate Systems, covering demand intake, prioritization criteria, ownership boundaries, support models, escalation paths, governance forums, change and release management, documentation standards, and lifecycle management.

• Define operational health indicators for SAP and Corporate Systems, focusing on availability, job failures, interface errors, transport quality, incident recurrence, audit findings, SLA adherence, and business-impacting failures.

• Identify integration patterns between SAP and the wider corporate ecosystem, emphasizing an API-first, event-driven approach where applicable, with secure, auditable, and loosely coupled architectures.

• Lead the hands-on adaptation of the SAP platform to fiscal, legal, and regulatory updates impacting Brazil and LATAM, including the adoption of SAP Notes, baseline alignment, master data impacts, and coordination with the Functional Specialist for the relevant modules.

• Oversee and actively support SAP HANA administration practices, such as system replication, backup and recovery, performance tuning, capacity planning, and incident response, ensuring that internal teams and partners adhere to reliable and auditable standards.

• Govern the Transport Management System (STMS) and Change Request Management (ChaRM on Solution Manager 7.2 or SAP Cloud ALM), ensuring safe and traceable changes across DEV, QAS, and PRD.

• Define and enforce security baselines for SAP, including user lifecycle management, SoD principles, SSO, audit logs, and certificate management aligned with LGPD, BACEN, and SOX where applicable.

• Establish governance practices for master data pertaining to critical SAP objects like Business Partner, chart of accounts, cost centers, legal entities, vendors, employees, tax data, approval hierarchies, and authorization-related attributes.

• Operate and enhance SAP environments in the cloud (RISE with SAP or AWS, depending on the landscape), including HA/DR strategy, sizing, and cost considerations.

• Champion the "SAP-Minimalist" strategy by maintaining a clean S/4HANA core, prioritizing API exposure, and transitioning non-core business logic to external automation layers.

• Provide hands-on technical leadership for the integration and ongoing evolution of non-SAP corporate platforms (e.g., HRIS, Legal Tech, GRC tools), ensuring a cohesive and auditable tech stack while the Product Owner leads vendor selection, RFI/RFP, and contract governance.

• Facilitate technical rituals for the squad, including design sessions, change advisory boards, post-mortems, patch planning, and technical debt grooming.

• Act as the internal technical authority for SAP and Corporate Systems, reviewing solution designs, estimates, configurations, transports, integrations, security impacts, documentation, and production readiness for work delivered by internal teams or external implementation partners.

• Lead troubleshooting and root-cause analysis for complex production incidents, serving as Tier 3 escalation and ensuring durable corrective actions are implemented.

• Promote responsible use of AI-assisted engineering tools (Claude Code, Copilot, or similar) for scripting, log analysis, runbook generation, and documentation.

• Establish team objectives and contribute to technical goals, ensuring alignment with the broader strategies and objectives of the company.

• Facilitate effective communication within the squad and across technical and non-technical teams, ensuring alignment and timely delivery of high-quality outcomes.

• Actively engage in the recruitment, training, and development of team members, fostering a productive and growth-oriented atmosphere.

• Collaborate with other Tech Leads to align technology strategies and contribute to the evolution of the company’s technical direction.

• Guide discussions to eliminate blockers and promote collaboration within your team.

• Lead retrospectives and continuous improvement initiatives, driving team evolution through feedback and actionable insights.

• Support staffing decisions by matching individuals to tasks based on their skills, priorities, and development opportunities.

• Assist in defining and following up on individual development goals aligned with team objectives and business priorities.

⛳️ Requirements

• Academic qualifications in Computer Science, Engineering, Information Systems, or equivalent technical expertise in SAP Basis / SAP platform operations.

• Experience serving as the internal technical authority for SAP implementation partners or managed service providers, with the capability to review and challenge solution designs, estimates, configurations, transports, integration impacts, security decisions, documentation, cutover plans, and production-readiness criteria.

• Strong grasp of SAP clean-core principles, extensibility patterns, API-first integration, and the trade-offs between standard configuration, custom development, BTP extensions, integration middleware, and external automation or orchestration layers.

• Solid hands-on experience in operating or technically governing productive SAP S/4HANA landscapes, including managing SUM-based release upgrades, support packages, kernel updates, SAP Notes lifecycle management, system refreshes, technical troubleshooting, and production support.

• Strong understanding and practical experience with SAP HANA operational practices, such as HANA System Replication, backup and recovery, backup validation, performance monitoring, capacity planning, and incident troubleshooting.

• Extensive experience with SAP transport and change governance utilizing STMS and ChaRM / Solution Manager 7.2 or SAP Cloud ALM, including release coordination, emergency changes, approvals, traceability, segregation of duties, and audit evidence.

• Functional knowledge of the SAP modules currently in scope, particularly FI and CO, encompassing Universal Journal, Business Partner, tax determination, account determination, financial postings, master data impacts, and key integration points with external systems. Familiarity with MM, SD, Treasury, Procurement, or HR-related SAP processes is a strong advantage.

• Working knowledge of SAP platform security, including technical users, SSO, certificates, audit logs, role transport controls, emergency access support, and collaboration with Security/GRC teams on SoD-related controls.

• Basic understanding of Linux administration, preferably SUSE or RHEL, along with scripting skills in shell, Python, or equivalent languages for automation, monitoring, operational analysis, and reliability enhancements.

• Experience in managing or overseeing SAP landscapes in cloud or managed SAP platforms like RISE with SAP and/or AWS, including HA/DR strategy, backup validation, sizing, performance baselines, vendor coordination, and cost awareness.

• Experience leading technical squads or workstreams in fast-paced settings, including executing technical roadmaps, conducting architecture and configuration reviews, partner delivery assessments, mentorship, incident prioritization, and close collaboration with a Product Owner.

• Practical experience in regulated or high-volume environments such as fintech, banking, payments, retail, or e-commerce, with exposure to compliance frameworks like BACEN, LGPD, or SOX, and familiarity with Brazilian fiscal complexities such as NF-e, SPED, ICMS, PIS, COFINS, ISS, and IRRF. Experience with LATAM localization beyond Brazil is a significant plus.

• Experience coordinating technical adaptations of SAP platforms to fiscal, legal, and regulatory changes, including SAP Notes adoption, version baseline alignment, master data impacts, transport planning, regression support, and validation of fiscal or financial flows in partnership with functional specialists and external partners.

• Familiarity with SAP BTP, Cloud Connector, and SAP Integration Suite is highly regarded. Exposure to BW/4HANA or analytics-related SAP components is desirable.

• Knowledge or experience with modern SAP transport and development practices such as gCTS, abapGit, and CI/CD applied to SAP assets, including Fiori/UI5, BTP, and integration artifacts is desirable.

• Experience supporting SAP integrations with tax engines or fiscal platforms from both platform and integration perspectives, including connectivity, transport coordination, monitoring, error handling, and production readiness.

• Practical experience utilizing AI-assisted tools for scripting, documentation, log analysis, coding, runbook generation, regression support, or operational knowledge management is desirable.

• Familiarity with the broader Corporate Systems ecosystem, including HRIS, Legal Tech, GRC, Procurement, Finance, Compliance, and workflow/automation platforms, is advantageous. Knowledge of localized banking systems in Brazil is a plus.

• Familiarity with FinOps and cloud-cost considerations for SAP S/4HANA Cloud, Private Edition, RISE with SAP, or SAP workloads on AWS is a strong advantage.

• SAP certifications in S/4HANA Technology, SAP HANA Technology, SAP NetWeaver Technology, SAP BTP, or SAP Integration Suite are desirable.

• Experience in building or enhancing internal SAP platform governance, documentation, support models, monitoring practices, or operating standards is highly desirable.

• Experience defining or refining SAP operating models, including support levels, escalation paths, release participation, transport governance, environment strategy, partner handoffs, documentation standards, and audit evidence practices.

• Experience with SAP observability and reliability practices, including job monitoring, interface monitoring, HANA health indicators, availability, performance baselines, certificate expiration alerts, backup validation, incident recurrence analysis, and operational dashboards.

• Experience defining integration patterns between SAP and external corporate systems, focusing on API-first, secure, auditable, loosely coupled, and maintainable architectures.

• Experience producing or managing technical evidence for audits, including transport approvals, change logs, access reviews, incident records, recovery test evidence, backup evidence, and operational control documentation.

• Fluent Portuguese and advanced proficiency in Spanish and English are required due to LATAM operations.

🏝️ Benefits

• Competitive and market-aligned salary.

• Remote work — wherever you are, you’re part of the team!

• Home office allowance through a monthly deposit in the RecargaPay app.

• Health and dental plans with no co-pay.

• Life insurance.

• Flexible meal allowance (via Flash).

• TotalPass membership to take care of your health.