SAP Basis Consultant, L3

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide ongoing Basis administration for S/4HANA on SAP Cloud ERP Private.

• Manage application Basis incidents that fall outside the baseline product services of the hosting provider.

• Conduct root-cause analysis and suggest solutions, collaborating with SAP Product Support or cloud operations for platform-related issues.

• Oversee the transport and deployment landscape while executing transport requests.

• Ensure technical integration with related SAP cloud applications, including SAP BTP.

• Execute preapproved standard changes and client-authorized non-preapproved configuration changes.

• Review SAP Security Notes during the monthly SAP Patch Tuesday cycle and provide applicability assessments within 24–48 hours of their release.

• Apply approved security notes in accordance with an agreed-upon Standard Operating Procedure (SOP).

• Facilitate proactive monitoring via SAP Focused Run, covering health, job, integration, exception, ABAP security, work-process response time, and data growth monitoring.

• Address in-scope alerts and perform proactive maintenance of technical application data and logs.

• Manage and verify SAP HANA System Replication between primary and secondary production systems.

• Carry out monthly operating system and quarterly database patching using blue/green takeover strategies.

• Confirm cluster and replication health both before and after each takeover.

• Maintain the patching cookbook and operational runbooks to a standard that is executable.

• Provide support for other CAS engagements and participate in the practice's on-call rotation.

⛳️ Requirements

• A minimum of 6 years of hands-on SAP Basis administration experience, including recent production ownership.

• Experience with S/4HANA Basis administration in an active production environment.

• Proficiency in SAP HANA administration, which includes configuring, validating, or operating HANA System Replication and managing takeovers.

• Knowledge of transport management and administration of multi-system landscapes.

• Experience in analyzing and applying SAP Security Notes, including evaluating applicability.

• Linux OS patching experience for SAP workloads.

• Proven track record in ticket-driven support through ServiceNow or a similar platform, with documented evidence of meeting defined reaction-time SLAs.

• Previous involvement in a 24/7 production on-call rotation.

• Capability to write a root-cause analysis (RCA) that is understandable to individuals not specialized in Basis.

• Preferred: Experience with SAP Cloud ERP Private / RISE with SAP and an understanding of the distinctions between provider-managed and customer-managed environments.

• Preferred: Experience in sovereign or government cloud delivery, along with prior work with US federal or regulated-industry clients.

• Preferred: Knowledge of Linux HA clustering (Pacemaker/corosync) within an SAP context and SAP BTP integration.

• Preferred: SAP certification in S/4HANA System Administration or HANA Administration.

🏝️ Benefits

• Participation in a 24/7 production on-call rotation (this is a requirement, with no specific additional compensation mentioned).