Salesforce Technical Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Create scalable, secure, and maintainable Salesforce solutions utilizing Service Cloud, Experience Cloud, custom objects, flows, Apex, Lightning Web Components, integrations, and platform automation.

• Collaborate with business analysts and product owners to confirm requirements, pinpoint gaps, and ensure user stories are technically prepared for development.

• Offer technical guidance to Salesforce developers, administrators, QA testers, and integration teams.

• Assess solution designs, technical specifications, data models, integration patterns, security models, and release plans.

• Ensure Salesforce architecture is compliant with federal security, privacy, accessibility, and regulatory standards.

• Design and evaluate Salesforce sharing and visibility frameworks, including profiles, permission sets, roles, sharing rules, queues, Experience Cloud users, and external access controls.

• Assist in the architecture of Experience Cloud, focusing on authenticated portal users, page access, record access, navigation, branding, and portal security.

• Aid in the architecture of Service Cloud, covering case management, workflows, assignment rules, queues, notifications, escalations, and service processes.

• Provide advice on declarative versus programmatic solutions, including Flow, Apex, Lightning Web Components, validation rules, approval processes, and integration strategies.

• Assess technical implications of change requests, defects, enhancements, and release scope decisions.

• Facilitate Agile delivery through backlog refinement, sprint planning, design sessions, demos, and release readiness evaluations.

• Identify technical risks, dependencies, performance issues, security vulnerabilities, and architectural trade-offs.

• Support integration design with external systems, APIs, document management solutions, identity providers, and reporting platforms.

• Evaluate code, configuration, and deployment artifacts to ensure quality and maintainability.

• Assist with DevOps, environment management, deployment planning, and release governance.

• Establish and uphold Salesforce development standards, naming conventions, configuration guidelines, and documentation practices.

• Act as a trusted advisor to project leadership and client stakeholders regarding Salesforce platform decisions.

• Convert complex business requirements into effective Salesforce architecture and offer hands-on technical direction as necessary.

• Collaborate with federal stakeholders, product owners, business analysts, developers, QA testers, Scrum Masters, project leadership, and client technical teams.

⛳️ Requirements

• U.S. Citizenship is mandatory.

• A Bachelor's degree is required.

• At least 7 years of experience with Salesforce is necessary.

• A minimum of 3 years in a Salesforce Architect, Technical Architect, Solution Architect, or Lead Developer position is essential.

• Practical experience with Salesforce Service Cloud is required.

• Hands-on experience with Salesforce Experience Cloud / Community Cloud is essential.

• Strong comprehension of Salesforce platform architecture, data modeling, security, automation, integration, and release management is needed.

• Experience in designing Salesforce solutions for complex enterprise or government settings is preferred.

• Familiarity with Salesforce security architecture, including profiles, permission sets, roles, sharing rules, restriction rules, field-level security, object-level security, and Experience Cloud user access is required.

• Proficiency with Apex, Lightning Web Components, Flows, validation rules, custom objects, reports, dashboards, and Salesforce configuration is necessary.

• Experience in supporting Agile/Scrum delivery teams is preferred.

• Capability to convert business requirements into technical designs and implementation advice is essential.

• Strong written and verbal communication skills are necessary.

• Ability to effectively communicate with both technical and non-technical stakeholders is required.

• Current Salesforce certification is required, or a commitment to obtain and maintain Salesforce certification as a condition of employment.

• Must be able to support a federal client environment and comply with relevant background, security, and contractual requirements.

• Preferred: Salesforce architecture, consultant, or Platform Developer certifications.

• Preferred: Salesforce Certified Technical Architect certification.

• Preferred: Experience in supporting federal government Salesforce implementations.

• Preferred: Familiarity with Salesforce Government Cloud or Government Cloud Plus.

• Preferred: Knowledge of FedRAMP, FISMA, NIST 800-53, ATO, Section 508, or other federal compliance standards.

• Preferred: Experience with CI/CD and Salesforce DevOps tools such as Copado.

• Preferred: Experience with document generation, document management, e-signature, or external storage integrations.

• Preferred: Background in complex case management, claims processing, workflow automation, or customer/constituent portal solutions.

• Preferred: Experience in reviewing user stories, acceptance criteria, technical designs, and test plans.

• Preferred: Experience in mentoring Salesforce developers and administrators.

🏝️ Benefits

• Full-time employment.

• Remote work flexibility.

• Opportunity to contribute to a mission-critical federal Salesforce implementation.

• Strategic architecture leadership and practical delivery support.

• Opportunities for professional mentorship and guidance.