Salesforce Technical Architect

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Establish and lead the multi-year product strategy across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.

• Recognize untapped opportunities within the Salesforce ecosystem where Flosum can innovate new categories or capture market share from rivals.

• Convert extensive knowledge of the Salesforce platform (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into valuable product features that enterprise clients will pay a premium for.

• Keep ahead of Salesforce's product trajectory (three releases annually) and strategically position Flosum to take advantage of each platform evolution.

• Spearhead the next generation of AI-driven DevOps functionalities built on Agentforce, including intelligent deployment agents, AI-enhanced code reviews, automated security scanning, and predictive release management.

• Define how Flosum's extensibility platform empowers customers to create custom AI-driven workflows within Salesforce's trust framework.

• Lead initiatives in agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.

• Engage directly with Fortune 500 clients and prospects to gain deep insights into their challenges regarding Salesforce development, security, compliance, and data management.

• Transform complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into refined product solutions.

• Compose comprehensive product requirements, user stories, and acceptance criteria, ensuring you are actively involved in the work rather than just delegating.

• Collaborate with engineering to meet ambitious timelines. Take ownership of sprint planning, backlog prioritization, and release management.

• Define and monitor product KPIs: adoption, activation, expansion, NPS, and competitive win rates.

⛳️ Requirements

• Over 7 years of product management experience in B2B SaaS, with a minimum of 3 years concentrated on the Salesforce ecosystem or related platforms.

• Profound technical insight into the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.

• Demonstrated success in delivering products that enterprise customers (Fortune 500, regulated industries) adopted and valued. Focus on products, not just features.

• Strong preference for experience with DevOps, CI/CD, release management, or security/compliance tools.

• Familiarity with the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. Understand where each competitor excels and where they have weaknesses.

• Strong insights on how AI/ML (particularly Salesforce Agentforce, Einstein, Data Cloud) will transform the Salesforce development and governance environment.

• Hands-on implementer. You create PRDs, engage with customers, review wireframes, and participate in sprint reviews. You do not manage from a distance.

• Outstanding communication skills. You can articulate a product vision to a C-suite audience and draft a technical specification for an engineering team on the same day.

• Intellectual curiosity and a proactive approach. When you identify a problem, you take action to resolve it. When you lack knowledge, you seek to learn.

🏝️ Benefits

• Category-defining opportunity: You will influence the future of enterprise development on Salesforce. This is not just incremental change; it's transformational.

• Direct collaboration with the CEO: You will work closely with a founder who is highly technical, product-focused, and dedicated to creating the leading platform in the Salesforce ecosystem.

• Fortune 100 client base: Your product decisions will have a direct impact on the operations of the world's largest and most complex organizations.

• AI inflection point: Agentforce and autonomous agents are changing the game. Flosum is the first native platform to incorporate these capabilities. You will help define the future.

• Mission-driven culture: We seek individuals who aspire to make a significant impact, not just enhance their resumes. If you want a workplace where your contributions matter and your ideas are valued, this is the place for you.

• Competitive base salary plus performance-based bonuses.

• Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement opportunities.