Salesforce Solution Engineer

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Assist pre-sales and engagement teams in their initiatives.

• Develop strategies that align Salesforce and Traction Rec solutions with customer requirements.

• Support the sales process and establish client expectations for future states.

• Prepare customers for sustained success.

• Aid clients in managing change, adapting business processes, and optimizing technology investments.

• Collaborate with product, services, support, sales, and engagement teams across the organization.

• Facilitate discovery sessions to reveal customer objectives and digital transformation hurdles.

• Assess needs, identify problems, and create customized technical and business solutions.

• Design solutions that are in line with client goals.

• Specify technical requirements and scope for potential clients.

• Develop and present demos, proofs of concept, and solution presentations.

• Assist in the creation of RFPs/RFIs and statements of work.

• Collaborate with sales and cross-functional partners to enhance client success and scalability.

• Guide clients in adoption and growth as a trusted advisor.

• Act as a subject-matter expert for presales, professional services, and system migration initiatives.

• Enhance presales processes for precision, scalability, and efficiency.

• Engage with C-suite and other stakeholders to communicate the benefits of solutions.

• Travel to client sites and events as necessary.

⛳️ Requirements

• Over 3 years of experience in creating solutions on the Salesforce.com platform.

• Strong business insight and familiarity with client operational software, business applications, and SaaS solutions.

• Experience collaborating with stakeholders to align business needs with technology solutions.

• Background in educating or demonstrating technology to business stakeholders.

• Experience as a Solution/Sales Engineer or in a similar role delivering projects utilizing the Salesforce platform.

• Significant experience working directly with customers to conceptualize and estimate solutions.

• Salesforce Admin Certification is required.

• Capability to forge strong relationships and facilitate discussions with C-level executives, staff at various levels, and external stakeholders.

• Exceptional time management and prioritization skills; capacity to handle multiple tasks simultaneously.

• Solution-focused mindset.

• Proven ability to make effective decisions independently.

• Must be able to travel within Canada and the US without restrictions.

• Employment is contingent upon successful background and reference checks.

🏝️ Benefits

• Competitive bonus program.

• Comprehensive benefits package.

• Recognized as a Living Wage Certified employer in British Columbia.

• Commitment to equal opportunity and support for all applicants.

• Human-led recruitment process.

• Required travel to clients and events as necessary.