Salesforce Solution Architect, Commerce B2B

This is a fully remote position, open to applicants in India.

📋 Description

• Facilitate business process discovery sessions to establish scalable, enterprise-level Salesforce solutions that align with customer goals.

• Take ownership of the complete solution architecture across Salesforce platforms (Service Cloud, Order Management, Commerce, Consumer Goods Cloud), ensuring best practices and long-term scalability.

• Define and oversee solution design, encompassing data models, integrations, and system architecture to address complex business needs.

• Provide architectural supervision throughout the entire delivery lifecycle (design, build, test, deploy, and post-go-live), ensuring quality and consistency.

• Lead UX and solution design strategy to create intuitive, efficient, and scalable user experiences.

• Serve as the primary technical authority and strategic consultant to both client stakeholders and internal delivery teams.

• Convert business requirements into scalable technical solutions and guide development teams on implementation strategies.

• Conduct technical design reviews and ensure compliance with architectural standards and best practices.

• Own deployment strategy and release governance, including environmental strategy, risk management, and rollback planning.

• Oversee testing strategy (unit, integration, UAT) to guarantee solutions meet functional and technical specifications.

• Define data architecture and modeling strategies to support customizations and integrations.

• Identify and proactively address technical risks to ensure successful project delivery.

• Collaborate cross-functionally to align business and technical stakeholders, ensuring clear communication and shared objectives.

• Support post-go-live strategy, including optimization, scalability planning, and continuous improvement initiatives.

• Travel up to 25% for customer engagements and internal events.

⛳️ Requirements

• Salesforce Expertise: At least 4+ years of experience working with Salesforce, including a minimum of 3 years focused on B2B commerce across core, Sales, Service, Community, Marketing, and Community Clouds.

• Knowledge of B2B Commerce Einstein Features & Capabilities.

• Familiarity with the B2B Commerce Extensions framework.

• Understanding of B2B Commerce APIs and Connect APIs.

• Knowledge of cross-cloud use cases (B2B, D2C, Loyalty, Revenue, Marketing).

• Understanding of Salesforce OMS.

• Familiarity with platform authentication patterns (SAML, SSO, OAuth).

• Integration Fundamentals: Basic understanding of integrating Salesforce with third-party platforms, such as Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365.

• Experience with test-driven development.

• Previous experience executing deployments and utilizing DevOps tools (e.g., Gearset, Prodly, Copado, etc.).

• Excellent communication and presentation abilities for diverse audiences and situations.

• Confident, self-assured, team-oriented, ambitious, and driven.

• Detail-oriented with a focus on quality and a keen ability to rapidly learn and implement new concepts, business models, and technologies.

• Previous experience creating technical artifacts, including Salesforce configuration design documents and technical design documents.

🏝️ Benefits

• Remote & In-Person: Whether you are based at our HQ in Massachusetts, one of our regional hubs, or part of the over half of our NeuraFlash, Part of Accenture Family working remotely, we prioritize keeping everyone connected and unified as one team.

• Travel: Prepare to travel! For certain roles, travel is an exciting aspect of the job, with an expected commitment of up to 25%. If you enjoy adventure and don’t mind some travel, this opportunity could allow you to explore new locations while positively impacting clients.

• Flexibility: Need to take your dog to the vet, pick up the kids from school, or fetch the in-laws from the airport? We understand that a perfect 9-5 isn't always feasible. If you need to step out for any of these, no problem! We foster a culture of trust and understanding, valuing quality work over the hours spent on it.

• Collaboration: Your voice matters! With a team of intelligent individuals, we welcome suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team conducts town halls and company meetings to address any questions or suggestions, regardless of their size.

• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it's an arm wrestling contest, a costume party, or wearing ugly holiday sweaters, our teams enjoy having fun. While we work hard, we also remember to celebrate both significant and minor achievements together.