Salesforce Quality Assurance Tester

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and implement comprehensive functional, regression, integration, end-to-end, and user acceptance testing scenarios.

• Record system defects, verify technical solutions, and ensure that build items fulfill acceptance criteria prior to production deployment.

• Create, sustain, and execute test plans, test cases, and test scripts for Salesforce configuration, customization, and integration tasks.

• Assess Salesforce integrations with MuleSoft, REST/SOAP APIs, middleware, and external systems.

• Collaborate with government leads and Product Owners to comprehend acceptance criteria, elucidate testing scope, and confirm release schedules.

• Validate Salesforce Flow, approvals, validation rules, page layouts, Lightning App Builder, and other declarative automation features.

• Monitor defects until they are resolved using Jira or Azure DevOps, documenting reproduction steps, severity, and expected versus actual outcomes.

• Ensure data integrity, migrations, reporting, dashboard accuracy, exception pathways, and operational reporting requirements are met.

• Confirm that QA practices comply with governance, auditability, and regulatory expectations.

• Deliver briefings to government managers and generate executive-level test summaries, defect reports, and quality status updates.

• Conduct testing for Apex, Lightning Web Components, and triggers; perform backend validation using SOQL.

• Assist in Salesforce Public Sector Solutions release preparedness, deployment validation across sandboxes and production, and post-cutover stabilization.

• Collaborate with government product and program leads to enhance and optimize Salesforce functionalities.

⛳️ Requirements

• Must be a U.S. Citizen.

• Eligible for Public Trust.

• Bachelor's degree in a relevant field such as Computer Science, Information Science, Information Systems Management, Math, Statistics, Operations Research, or Engineering, with a minimum of eight (8) years of experience.

• Proven experience in QA and testing within an Agile delivery framework.

• Familiarity with test planning, test case development, and defect management processes.

• Capability to design and implement test cases derived from user stories and acceptance criteria, including exception scenarios.

• Practical experience testing Salesforce applications, including declarative configuration and Salesforce Flow.

• Background in validating Apex, Lightning Web Components, triggers, and backend SOQL validation.

• Experience in testing Salesforce integrations utilizing MuleSoft, REST/SOAP APIs, and middleware.

• Proficient with Jira, Azure DevOps, and/or TestRail.

• Experience in supporting Salesforce Classic to Lightning migration projects.

• Strong written and verbal communication abilities with the capability to brief senior government stakeholders.

• Must pass pre-employment qualifications set by Cherokee Federal.

• Must successfully complete pre-employment drug testing.

• Position may require passing a background investigation.

• Must be able to sit for extended periods at a desk and work on a computer; may occasionally require standing or moving around the office for prolonged periods.

🏝️ Benefits

• Up to a 6% 401(k) company match.

• Paid time off.

• Medical, dental, and vision insurance.

• Prescription drug coverage.

• Basic life and AD&D insurance.

• Options for supplemental life insurance.

• Short-term and long-term disability coverage.

• Paid holidays.

• Employee Assistance Program (EAP).

• Flexible Spending Account (FSA).

• Health Savings Account (HSA) options.

• Support for professional development, training, and certification.

• Voluntary benefits for accident, critical illness, and identity theft protection.

• A military-friendly employer.

• Reasonable accommodations for qualified individuals with disabilities or sincerely held religious beliefs.