Salesforce QA Tester

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee quality assurance initiatives for Salesforce-based solutions that support intricate business and technology projects.

• Design, create, and execute functional, integration, regression, system, and user acceptance testing for Salesforce implementations and updates.

• Develop test plans, scenarios, cases, and data based on business requirements and technical documentation.

• Validate Salesforce functionalities across Sales Cloud, Service Cloud, Experience Cloud, and bespoke applications.

• Conduct testing on Salesforce configurations, automation, Apex integrations, Lightning components, APIs, middleware, and data migration processes.

• Identify, document, monitor, and manage defects until resolution.

• Ensure that end-to-end business processes operate effectively across Salesforce and connected enterprise applications.

• Engage in Agile ceremonies such as sprint planning, backlog grooming, stand-ups, reviews, and retrospectives.

• Maintain test documentation, traceability matrices, and quality reports.

• Propel continuous enhancement of QA processes, testing standards, and validation procedures for releases.

• Provide mentorship to junior QA team members.

• Analyze test outcomes and quality metrics to pinpoint trends, risks, and areas for improvement.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline, or equivalent professional experience.

• At least four years of professional experience.

• A minimum of three years of hands-on experience in testing Salesforce applications and platform solutions.

• US Citizenship is a contractual requirement.

• Capability to obtain security clearance.

• Experience in crafting test strategies, plans, scenarios, and cases derived from business and technical requirements.

• Solid understanding of Salesforce architecture, data models, security models, workflows, Flow automation, custom objects, and deployment processes.

• Experience in testing Salesforce integrations, APIs, and data migration efforts.

• Proficient with Agile/Scrum methodologies.

• Familiarity with defect and test management tools such as Azure DevOps, Jira, TestRail, or comparable platforms.

• Strong analytical, problem-solving, and communication capabilities.

• Ability to work independently with cross-functional business and technical teams.

🏝️ Benefits

• Medical, Rx, Dental & Vision Insurance.

• Personal and Family Sick Time & Company Paid Holidays.

• Position may be eligible for a discretionary variable incentive bonus.

• Parental Leave and Adoption Assistance.

• 401(k) Retirement Plan.

• Basic Life & Supplemental Life Insurance.

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.

• Short-Term & Long-Term Disability Coverage.

• Student Loan PayDown Program.

• Tuition Reimbursement, Personal Development & Learning Opportunities.

• Skills Development & Certifications.

• Employee Referral Program.

• Corporate Sponsored Events & Community Outreach.

• Emergency Back-Up Childcare Program.

• Mobility Stipend.

• Flexible benefits package.