Salesforce Product Manager – Technical

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take ownership and manage the Salesforce platform comprehensively, focusing on performance, scalability, and data integrity.

• Serve as the main point of accountability for Salesforce within the organization.

• Prioritize and oversee Salesforce-related projects to ensure alignment with the company's objectives.

• Lead and supervise a Salesforce Administrator by providing direction, guidance, and assistance.

• Create and sustain custom Salesforce solutions utilizing Apex and Lightning Web Components (LWC).

• Design and maintain a scalable CRM architecture and associated workflows.

• Identify inefficiencies, gaps, and opportunities within data and system processes.

• Promote enhancements in data quality, hygiene, and usability across the platform.

• Oversee data enrichment, ingestion, and automation workflows.

• Manage the integration of Salesforce with external tools.

• Collaborate closely with leadership, operations, and data teams to align on priorities.

• Troubleshoot and resolve issues within a live production environment.

• Build systems, documentation, and processes to ensure long-term scalability.

• Continuously enhance system performance while minimizing technical debt.

• Have experience in leading or mentoring technical resources.

⛳️ Requirements

• Exceptional spoken and written English skills.

• Over 5 years of experience working with Salesforce (in both development and system ownership capacities).

• Strong expertise in Apex, Lightning Web Components (LWC), SOQL/SOSL, and integrations.

• Proven track record of taking ownership of Salesforce or CRM systems within a business context.

• Experience managing or closely collaborating with Salesforce Administrators.

• Strong systems-thinking and product-oriented mindset, capable of prioritizing and driving initiatives.

• Ability to balance hands-on technical tasks with strategic oversight.

• In-depth understanding of Salesforce data architecture, governance, and best practices.

• Experience in live production environments.

• Strong problem-solving and debugging skills.

• Capability to manage multiple priorities and independently advance projects.

• High attention to detail, particularly regarding data accuracy and system reliability.

• Familiarity with data enrichment or scraping tools (e.g., Apify or similar) is an advantage.

• Must be able to work in sync with Sydney, Australia business hours.

• Reliable internet connection; personal laptop or desktop suitable for the role; a quiet work environment.

🏝️ Benefits

• Competitive salary based on experience.

• Performance-based bonus linked to results.

• Direct employment with reputable, high-growth companies.

• Opportunity to take ownership and influence Salesforce and CRM systems from start to finish.

• Collaborate with global, high-quality clients.

• Clear pathways for progression into leadership roles as the business expands.