SalesForce Platform Manager

This is a fully remote position, open to applicants in Jordan.

📋 Description

• Oversee and manage the overall health, stability, and scalability of Salesforce environments.

• Design and implement a federated development and release strategy across Salesforce teams.

• Manage end-to-end Salesforce release cycles, including seasonal updates and continuous deployments.

• Lead the implementation of CI/CD and release orchestration utilizing Copado.

• Ensure production stability and oversee business-critical Salesforce environments.

• Define and enhance environment management strategies and deployment processes.

• Support initiatives related to Salesforce Data Cloud, Agentforce, and other platforms.

• Collaborate with development teams to guarantee safe and reliable code deployments.

• Convert complex technical release processes into clear, business-friendly roadmaps.

• Collaborate with Salesforce support teams to address critical production issues.

• Establish and maintain a Salesforce Center of Excellence (CoE) for governance and best practices.

• Continuously assess and adopt new Salesforce products and technologies.

• Ensure compliance with Salesforce best practices, design patterns, and architectural standards.

⛳️ Requirements

• Over 5 years of experience in Salesforce Platform Management or Salesforce Architecture.

• Expert-level proficiency with Copado for CI/CD and release orchestration.

• Strong understanding of Salesforce multi-tenant architecture, governor limits, and environment management.

• Proven experience managing production Salesforce environments and critical business systems.

• Experience in designing and managing CI/CD pipelines and enterprise release strategies.

• Extensive knowledge of Salesforce development components, including custom objects, workflows, triggers, SOQL, and SOSL.

• Proficiency with Apex, Visualforce, and Lightning frameworks (Aura and/or LWC).

• Strong understanding of declarative and configuration-based Salesforce development.

• Ability to work independently with minimal supervision in complex environments.

• Excellent communication skills, capable of translating technical concepts into business-friendly language.

• Strong problem-solving abilities and experience working with enterprise-level support structures.

• Hands-on experience with Salesforce Data Cloud (ingestion, modeling, activation) is highly desirable.

• Salesforce certifications, such as Platform App Builder, Admin, or DevOps Lifecycle/Deployment Designer, are a plus.

• A mindset geared towards continuous learning to adopt new Salesforce products like Agentforce and emerging platform technologies.

• Awareness or knowledge of IT security best practices as outlined by ISO/SOC or similar standards.

🏝️ Benefits

• Nursery reimbursement benefit.

• Opportunity to attend virtual and onsite international tech conferences.

• Experience working in an IT environment that adheres to rigorous security and compliance standards defined by ISO/SOC.