Salesforce Developer – Generative AI, Agentic AI Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and develop AI-driven agents utilizing Salesforce AgentForce.

• Configure and oversee: Agent Builder Topics Actions (Flow, Apex, API-based), Prompt Templates, Channels, and deployment setups.

• Execute comprehensive agent workflows that integrate Salesforce Clouds (Sales, Service, Experience, Marketing).

• Create custom Apex logic and Lightning Web Components (LWC) to enhance agent functionalities.

• Connect external systems through REST/SOAP APIs.

• Design and deploy generative AI solutions using Prompt Builder and LLM integrations.

• Employ prompt engineering best practices to ensure performance, tone, safety, and precision.

• Architect workflows for agents that involve reasoning, multi-step task execution, and decision-making.

• Implement Retrieval-Augmented Generation (RAG) patterns when applicable.

• Maintain AI governance, security, and compliance using the Salesforce Einstein Trust Layer.

• Optimize AI model performance and assess responses.

• Define scalable AI architecture within the Salesforce ecosystem.

• Establish data governance and security policies for AI-driven workflows.

• Collaborate with Solution Architects, Data Architects, and Business Stakeholders.

• Adhere to DevOps best practices utilizing Salesforce DX and CI/CD pipelines.

• Conduct code reviews, testing, and performance optimization.

⛳️ Requirements

• Bachelor’s or Master’s degree in Computer Science, AI, Engineering, or a related discipline.

• Over 5 years of experience in Salesforce development.

• Practical experience with Salesforce AgentForce implementation.

• In-depth knowledge of: Agent Builder; Topics & Actions; Prompt Builder; Einstein AI; Salesforce Flows; Apex & LWC; Salesforce APIs; Data Cloud; Einstein Trust Layer.

• Strong understanding of: Generative AI principles; Large Language Models (LLMs); Agentic AI frameworks; Prompt engineering; RAG architecture; AI safety & governance; Model evaluation methods.

• Required Certifications (Mandatory): Salesforce Platform Developer I & II; Salesforce AI Specialist; Salesforce AgentForce Specialist; Salesforce Data Cloud Consultant; Salesforce Application or System Architect; AI/ML certification from recognized institutions (e.g., AWS AI Specialty, Azure AI Engineer Associate, Google Professional ML Engineer).

• Proficient in Apex & Lightning Web Components (LWC); Flows & Automation; REST API Integrations; Prompt Engineering; Generative AI Architecture; Agentic Workflow Design.

• Familiarity with CI/CD & DevOps tools (Git, Copado, Gearset, Azure DevOps); JSON, JavaScript, Python.

• Exceptional communication and stakeholder management abilities.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work options.

• Opportunities for professional development and training.

• Collaborative and innovative work environment.