This is a fully remote position, open to applicants in Philippines.

• Configure and tailor Salesforce Service Cloud for managing cases through email, chat, and web forms.

• Implement and provide support for Enhanced Chat capabilities.

• Design and launch features utilizing Apex (Triggers, Classes, Batch Jobs, Services, Utilities).

• Create and sustain Lightning Web Components (LWC) and Flows to facilitate business processes.

• Collaborate on integrating Data Cloud with external Data Warehouses.

• Assist in the development and integration of Einstein for Service functionalities.

• Work closely with stakeholders to guarantee user-friendly experiences and optimized workflows.

• Ensure platform scalability, performance, and adherence to best practices in Salesforce development.

• A minimum of 3+ years of practical Salesforce development experience.

• Solid expertise in implementing Salesforce Service Cloud.

• Proficient in Apex, encompassing Triggers, Classes (Controllers, Services, Batch, Utilities).

• Experience in developing Lightning Web Components (LWC).

• Practical experience with Flows for automating processes.

• Working knowledge of Enhanced Chat is a significant advantage.

• Experience with Data Cloud and integrations with external data sources is beneficial.

• Familiarity with Einstein for Service and/or Agent Force is a plus.

• Optional but desirable: experience with Aura Components and Experience Cloud.

• Competitive compensation

• Fully remote setup

Salesforce Developer

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