Salesforce Administrator – Sales & Service Cloud

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assist the Salesforce Product Owner in validating and executing requirements from the Sales and Service divisions.

• Track and evaluate the performance of processes implemented in the Sales and Service Cloud, continually refining them for optimal efficiency.

• Develop solution designs and execute technical implementations.

• Maintain high data quality standards on the Salesforce platform.

• Perform system adjustments and configurations, including reports, dashboards, and workflows.

• Offer technical support and training to colleagues to ensure effective utilization of the Sales and Service Cloud.

• Facilitate collaboration with internal and external partners to enhance the platform and integrate new functionalities.

⛳️ Requirements

• Proven experience in Salesforce administration.

• Strong understanding of maintaining Sales, Service & Experience Cloud.

• Salesforce Administrator certification required.

• Experience in analyzing and optimizing business processes.

• Preferably familiar with reporting and Flow Builder.

• Excellent analytical skills.

• High degree of self-initiative.

• Exceptional communication abilities.

• Capability to resolve complex issues and devise effective solutions.

• Proficient in managing Salesforce Reports and Dashboards.

• Familiarity with iPaaS solutions.

• Experience with Atlassian tools (Jira, Confluence).

• Proficient in MS Office.

• Strong English language skills (B2).

🏝️ Benefits

• A stable position with purpose in a growing, forward-thinking, and sustainable organization.

• Opportunities for personal development and the chance to take on significant responsibilities.

• Access to internal and external training programs.

• Sports allowance (EGYM) or Deutschlandticket (for public transport).

• Company pension scheme.

• Flexible working hours.

• Opportunity to work in an EU country.

• 30 days of vacation each year.

• Company events, including barbecues, summer parties, and winter celebrations.

• Relaxation area with table football, darts, table tennis, and more.

• Supportive working environment within a dedicated team.

• Discounts at sustainable companies through FutureBens.

• Offers available via Corporate Benefits.

• Comprehensive hardware setup including a laptop, mouse, headset, and dual monitors for remote work.

• Detailed onboarding process conducted on-site in Munich.

• Well-equipped workstation featuring adjustable desks and multiple screens.

• Shared lounge and kitchen facilities.