Salesforce Administrator

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Supervise the daily functionality of the CRM system, ensuring it fulfills user requirements and aligns with organizational objectives.

• Oversee data entry, quality assurance, and cleansing processes to uphold CRM data integrity.

• Collaborate with data vendors to facilitate a seamless data flow.

• Offer training and support to users, promptly addressing issues and implementing effective solutions.

• Tailor CRM features, including fields, workflows, and reports, to match business processes.

• Produce regular reports to assess customer data and evaluate sales effectiveness.

• Partner with sales, external data vendors, marketing, and IT teams to pinpoint needs and suggest enhancements to the CRM.

• Develop and maintain documentation for CRM processes, user manuals, and training resources.

⛳️ Requirements

• Bachelor’s Degree or Equivalent Experience.

• Minimum of 2 years in CRM administration or a comparable position.

• Proficiency in Salesforce is mandatory.

• Strong expertise in CRM software, data management, and reporting tools.

• Familiarity with database management principles.

• Excellent troubleshooting abilities.

• Proactive mindset for identifying and resolving issues.

• Experience with alternative CRM software, such as Map My Customers or Monday.com, is preferred.

🏝️ Benefits

• Competitive compensation.

• Flexible work schedule.

• Opportunities for cross-training.

• Medical, dental, and vision insurance.

• HSA accounts with employer contributions.

• 401(k) plan eligibility with employer match.

• Paid holidays.

• Defined PTO and sick leave programs.

• Access to state-of-the-art technologies.

• Supportive work culture centered around trust and collaboration.

• Opportunities for personal and professional growth.