Sales Team Lead, US Market

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Lead, inspire, and develop a team of 8–10 Sales Specialists.

• Drive the team to consistently meet or surpass monthly sales goals.

• Achieve personal sales targets while guiding the team.

• Monitor and enhance team performance in areas such as Revenue, Conversion Rate, Attendance, Productivity, and Quality standards.

• Conduct daily team huddles and performance evaluations.

• Review 1–2 sales calls per representative weekly (or as necessary) to pinpoint coaching opportunities.

• Provide regular one-on-one coaching sessions, including call assessments and action plans.

• Ensure adherence to daily routines, KPIs, and best practices.

• Onboard, train, and mentor new Sales Specialists.

• Cultivate a culture centered on accountability, ownership, and continuous improvement.

• Collaborate with the Head of Sales in conducting final interviews for Sales Specialist candidates.

• Identify potential future leaders within the team and support their professional growth.

• Maintain excellent CRM hygiene, ensuring effective lead management, SLA compliance, and accurate pipeline oversight.

• Monitor the volume of active leads and guarantee efficient lead distribution.

• Prepare daily, weekly, and monthly performance reports.

• Collaborate cross-functionally with Operations, QA, Marketing, and other departments to address issues and enhance processes.

• Identify workflow enhancements that boost team efficiency and conversion rates.

⛳️ Requirements

• A minimum of 5 years of B2C sales experience, ideally in outbound telemarketing or high-volume sales.

• At least 3 years of experience leading a sales team.

• Demonstrated history of consistently achieving or surpassing sales targets.

• Experience managing teams that sell to US customers is highly desirable.

• Willingness to work during US business hours.

• Strong coaching, communication, and team management skills.

• Highly organized, process-oriented, and data-driven.

• Exhibits initiative and excels in a fast-paced startup environment.

• Proficient in using CRM systems and sales reporting tools.

• Capable of leading by example with strong personal sales abilities.

🏝️ Benefits

• Competitive base salary (negotiable based on experience)

• Performance-based team commission

• 100% remote work setup

• Opportunities for career advancement and internal promotions

• Collaborate with a high-performing international sales team

• Be part of a rapidly growing education technology company making a significant impact on students worldwide